Palm Jumeirah, Downtown Dubai, Dubai Marina, JBR, Business Bay
AI Summary: Clear luxury villa focus with genuine hospitality standards. Less compelling for studio and 1BR inventory — their sweet spot is high-end Palm and Arabian Ranches villas.
What the reviews say
LUX Holiday Home has received overwhelmingly positive feedback for its luxurious accommodations and attentive service. However, there are notable concerns regarding customer service and communication, particularly related to booking issues and deposit returns. Addressing these issues could enhance the overall guest experience.
Working well
- Luxurious and well-furnished apartments
- Attentive and responsive staff
- Great location near attractions
- Clean and well-maintained properties
- Flexible booking and check-in process
Complaints
- Inconsistent communication regarding bookings
- Delayed return of security deposits
- Issues with cleanliness and maintenance reported
- Some properties showing signs of wear
Owner replies to 16% of reviews3 negative reviews without a replyReview authenticity 95/100
AI-generated digest based on analysis of 142 public Google Maps reviews · Updated 2 Aug 2026. Individual experiences may vary.
Response speed affects this company's score
Key Facts
- Portfolio
- Unknown — verify with operatorestimated
- Commission / pricing
- TBC
- Contract terms
- TBC
- Payouts
- TBC
- Founded
- 2026
- Avg. response time
- ~24h
Platform presence
Google4.8
Compare with alternatives
Dubai Marina, Business Bay, Downtown Dubai, JBR, JVC, Palm Jumeirah
AI Summary: Compelling published pricing and genuine 360° service from acquisition through operation. Profit-share model aligns incentives — verify utility and maintenance pass-through costs in the contract.