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Home/Real Estate/Fam Properties
Verified
Fam Properties logo

Real Estate

Fam Properties

High-volume sales & leasing

TrustScore4.0(2)
Google4.9(15,539)
20+ yearson market

What the reviews say

AI summary from 1,086 analysed reviews

fäm Properties has garnered a mix of reviews, highlighting both exceptional service from individual agents and significant issues with communication and transparency. While many clients praise the professionalism and dedication of specific agents, others report frustrating experiences with the company's overall management and responsiveness.

Star distribution4–5★ vs 1–3★ from Google

Working well (98%)

  • Highly professional and knowledgeable agents like Natalia Gavrylenko and Mohamed Darwish.
  • Agents are dedicated to understanding client needs and providing tailored solutions.
  • Many clients report smooth and stress-free property transactions.
  • Strong communication and support throughout the buying or renting process.
  • Agents often go above and beyond to ensure client satisfaction.

Complaints (2%)

  • Inconsistent communication and responsiveness from the company as a whole.
  • Several clients experienced misleading information regarding service charges.
  • Issues with agent availability and follow-up, leading to frustration.
  • Some clients reported poor management and lack of maintenance in properties.
  • Negative experiences with specific agents, leading to dissatisfaction.

Review engagement signals

Owner reply rate

100%

of Google reviews

Unanswered negatives

1

review without reply

Review authenticity

95

out of 100

AI-generated digest based on analysis of 1,086 public Google Maps reviews · Updated 29 Sept 2026. Individual experiences may vary.

RERA-registered since 2006Large active listings inventoryJVC & Business Bay depthOff-plan launch desk

Last checked

  • Google reviews · 29 Sept 2026
  • AI review digest · 29 Sept 2026
  • TrustScore · yesterday
  • AI verdict · 29 Sept 2026
TrustScore
0Good
▼ -11vs last quarter

Good · Google reviews, broker closings and listing activity, verified reviews, response and contract terms. How it works →

Response speed affects this company's score

Key Facts

Essential details at a glance — portfolio, terms, coverage & contact

Founded2006Response~15h4.9(15,539 Google)20+ years on market
Google review sentimentFrom star distribution
Working well (98%)Complaints (2%)

Team / listings

300+ agents

verified

Buyer commission

2% buyer side (typical)

Agency agreement

Agency agreement terms

Official ratings

RERA broker

RERA registered broker

Verified — counts toward TrustScore

Dubai Land Department broker registration

Last verified Aug 2026

Service areas

Dubai Marina

Services

SalesLeasingOff-planProperty managementCommercial
Phone+97143691700Websitefamproperties.com

Business Bay Bay Square Al Asayel St Building 13 Floor # 3, Office 304 - Dubai - United Arab Emirates View on Google Maps→

Trust indicators

Every data point labeled by source — verified, public, company-stated or AI-estimated.

  • TrustScore

    69/100

    Verified

  • Google rating

    4.9★ · 15,539 reviews

    Public source

  • Years in business

    20+ years (since 2006)

    Verified

  • rera-broker

    RERA registered broker

    Verified

  • Commission / pricing

    2% buyer side (typical)

    Verified

  • Contract terms

    Agency agreement terms

    Verified

  • Response speed

    ~15h average

    Public source

  • Verified owner reviews

    2 proof-backed

    Verified

  • Review analysis

    AI digest from 1,086 Google reviews

    AI analyzed

  • Review authenticity

    95/100

    AI analyzed

  • Web presence

    Active website on file

    Public source

Compare with alternatives

haus & haus logo

haus & haus

Design-led residential brokerage

66TrustScore
TrustScore5.0(2)Google4.8(2,749)14+ yrs on market
Dubai Marina, Downtown Dubai, Palm Jumeirah, JBR, Business Bay

AI Summary: Haus & Haus is a well-established real estate agency in Dubai, boasting a strong TrustScore of 90/100 and an impressive Google rating of 4.8 stars from nearly 2,750 reviews. The agency is recognized for its professionalism and knowledgeable agents, particularly in high-demand areas such as Dubai Marina and Downtown Dubai. However, there are concerns regarding communication and follow-up, especially in property management contexts. While the agency's commitment to client satisfaction is evident, some clients have reported issues with unexpected changes in fees and contract terms, which could lead to dissatisfaction. Overall, Haus & Haus presents a solid option for property owners seeking a reputable agency, but potential clients should be aware of the communication challenges noted in reviews.

ReviewsProfile

AI Verdict

Live AI analysis

Fam Properties has established itself as a prominent player in the Dubai real estate market, boasting over 20 years of experience and a robust portfolio of 300+ agents. With a TrustScore of 80/100 and an impressive Google rating of 4.9★ from over 15,500 reviews, the company demonstrates a strong reputation for professionalism and client satisfaction. However, reviews indicate inconsistencies in communication and responsiveness at the organizational level, which could impact the overall client experience. While individual agents receive high praise, the company's management may not always meet expectations, leading to potential frustrations. It is crucial for property owners to weigh the benefits of high-volume sales against the risks of inconsistent service. The standard 2% commission on the buyer side aligns with market norms, but owners should ensure clarity on contract terms before proceeding.

Best for: Ideal for owners seeking high-volume sales in Dubai Marina with a focus on agent expertise.

What could go wrong?

Risk flags to review before you sign — based on contract terms, review patterns and operational signals.

  • Verify the consistency of communication and responsiveness from the company
  • Confirm the accuracy of information regarding service charges
  • Assess the availability and follow-up practices of assigned agents
  • Review the management structure for potential issues with property maintenance

TrustScore Reviews

2 verified on platformAll sources →
N
Nour E.
Guest review

Business Bay off-plan purchase

Bought off-plan in Business Bay through their launch desk. Payment plan breakdown was clear; follow-up post-booking was responsive.

P
Pavel S.
Verifiedvia title deed

JVC sale in five weeks

Listed our JVC apartment — three times the viewings we got with a boutique agency. Sold at asking after one price adjustment.

Also see Google and Airbnb reviews. Verified TrustScore reviews use masked proof documents — see how scoring works.

Why this score

Full transparency — every point explained.

Google reputation13 / 15

Star rating, review count, and review authenticity as one score. A small sample cannot outrank a large one.

Broker activity15 / 25

Performing brokers, closings, deal value, live listings, listing quality, broker ratings, and recent pace. 30 performing brokers, 62 weighted closings, 362 live listings.

Verified reviews2 / 15

Proof-backed owner reviews. One review moves this block only a little.

Response10 / 10

Measured broker WhatsApp reply time and the Google owner reply rate.

Contract checklistNot included yet

Commission, dual agency, deposit handling, off-plan incentives, and how the client exits. Contract checklist has not been reviewed yet.

Risk15 / 15

Reviewed complaint patterns. Unanswered 1–2 star reviews lower this block.

Total69 / 100

Measured from 80 of 100 points. Open blocks stay out of this total.

Get notified when this score changes:

Metropolitan Premium Properties logo

Metropolitan Premium Properties

Luxury & off-plan specialists

63TrustScore
TrustScore4.5(2)Google4.7(660)16+ yrs on market
Palm Jumeirah, Downtown Dubai, Business Bay, Dubai Hills, Dubai Marina

AI Summary: Metropolitan Premium Properties (MPP) is a well-established real estate agency with over 16 years of experience in the Dubai market, specializing in luxury and off-plan properties. With a TrustScore of 87/100 and a solid Google rating of 4.7 stars from 651 reviews, MPP demonstrates a strong reputation among clients, particularly for their knowledgeable agents and successful transaction facilitation. However, the agency has received notable complaints regarding communication issues and unfulfilled promises, especially related to property handovers and post-transaction support. Owners should be cautious of these potential pitfalls and ensure clear communication expectations are set in the agency agreement. Overall, MPP is a viable option for those seeking premium properties, but due diligence is essential to mitigate risks associated with agent performance.

ReviewsProfile
White & Co Real Estate logo

White & Co Real Estate

Boutique JVC & JLT specialists

61TrustScore
TrustScore4.5(2)Google4.8(2,264)12+ yrs on market
JVC, JLT, Dubai Marina, Business Bay, Dubai Hills

AI Summary: White & Co Real Estate demonstrates a solid reputation with a TrustScore of 83/100, indicating a generally positive performance in the Dubai property market. Their specialization in JVC and JLT, combined with a verified portfolio of over 60 agents, suggests a robust capability to cater to diverse client needs. However, while many agents receive high praise for their professionalism, there are notable concerns regarding post-transaction support and communication, which could impact long-term client satisfaction. The agency's average response time of approximately one hour is commendable, yet the 24% owner reply rate on Google indicates a potential gap in engagement with client feedback. Property owners should weigh the benefits of their transparent pricing against the risks of inconsistent service quality.

ReviewsProfile