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Home/Real Estate/DOWN HOUSE REAL ESTATE MANAGEMENT LLC.
Verified
DOWN HOUSE REAL ESTATE MANAGEMENT LLC. logo

Real Estate

DOWN HOUSE REAL ESTATE MANAGEMENT LLC.

Buy & Sell · Abu Dhabi

Google3.8(235)
0+ yearson market

What the reviews say

AI summary from 81 analysed reviews

Down House Real Estate Management LLC has received mixed reviews from tenants, with many praising their professionalism and responsiveness, while others have reported significant issues with maintenance and customer service. Property owners should weigh the positive experiences against the negative feedback regarding communication and maintenance reliability.

Star distribution4–5★ vs 1–3★ from Google

Working well (70%)

  • Professional and respectful staff
  • Quick response times for maintenance requests
  • Transparent communication regarding properties
  • Efficient paperwork and leasing process
  • Good understanding of the local real estate market

Complaints (30%)

  • Inconsistent maintenance service, with many complaints about responsiveness
  • Unprofessional behavior reported from some staff members
  • Issues with contract transparency and additional fees
  • Negative experiences reported during lease renewals
  • Poor communication and customer service after contract signing

Review engagement signals

Owner reply rate

6%

of Google reviews

Unanswered negatives

29

reviews without reply

Review authenticity

95

out of 100

AI-generated digest based on analysis of 81 public Google Maps reviews · Updated 21 Aug 2026. Individual experiences may vary.

Last checked

  • Google reviews · 21 Aug 2026
  • AI review digest · 21 Aug 2026
  • TrustScore · today
  • AI verdict · 21 Aug 2026
TrustScore
0Needs Review
▲ +1vs last quarter

Needs Review · Google reviews, broker closings and listing activity, verified reviews, response and contract terms. How it works →

WhatsApp

Response speed affects this company's score

Key Facts

Essential details at a glance — portfolio, terms, coverage & contact

Founded2026Response~24h3.8(235 Google)0+ years on market
Google review sentimentFrom star distribution
Working well (70%)Complaints (30%)

Team / listings

Unknown — verify with operator

verified

Buyer commission

TBC

Agency agreement

TBC

Service areas

Khalifa City
Phone+97125527880Websitedownhouse.ae

al jadeel st - A - Khalifa City - Abu Dhabi - United Arab Emirates View on Google Maps→

Trust indicators

Every data point labeled by source — verified, public, company-stated or AI-estimated.

  • TrustScore

    19/100

    Verified

  • Google rating

    3.8★ · 235 reviews

    Public source

  • Years in business

    0+ years (since 2026)

    Verified

  • Contract terms

    TBC

    Verified

  • Payout schedule

    TBC

    Verified

  • Response speed

    ~24h average

    Public source

  • Review analysis

    AI digest from 81 Google reviews

    AI analyzed

  • Review authenticity

    95/100

    AI analyzed

  • Web presence

    Active website on file

    Public source

Compare with alternatives

Fam Properties logo

Fam Properties

High-volume sales & leasing

66TrustScore
TrustScore4.0(2)Google4.9(15,567)20+ yrs on market
Dubai Marina

AI Summary: Fam Properties has established a significant presence in the Dubai real estate market since 2006, boasting a TrustScore of 64/100. While they have a strong Google rating of 4.9★ from over 15,000 reviews, the mixed feedback highlights concerns about post-transaction support and communication issues. Their commission structure is competitive at 2% for the buyer side, which is typical for the industry. However, the agency agreement terms lack clarity, as indicated by a low score in the contract checklist. Property owners should be aware of the potential for inconsistent service, particularly after the sale or lease is completed, despite the high praise for individual agents. Overall, the firm's strengths in agent professionalism and market insights are tempered by risks related to communication and transparency.

ReviewsProfile

AI Verdict

Live AI analysis

Down House Real Estate Management LLC, founded in 2026, currently holds a TrustScore of 38/100, indicating significant areas for improvement, particularly in verified reviews and contract transparency. While the company has a decent Google rating of 3.8★ from 229 reviews, the low owner reply rate of 6% and the high number of unanswered negative reviews suggest potential issues in customer engagement and service reliability. Property owners should be cautious of the reported inconsistencies in maintenance services and communication, which could impact tenant satisfaction and retention. Furthermore, the lack of clarity around commission, contract terms, and payout structures raises additional concerns that need to be addressed before entering into an agreement.

Best for: Ideal for owners seeking basic management services in Khalifa City with a tolerance for potential service inconsistencies.

What could go wrong?

Risk flags to review before you sign — based on contract terms, review patterns and operational signals.

  • Verify the clarity and transparency of contract terms
  • Confirm the commission structure and any additional fees
  • Assess the reliability of maintenance services based on verified reviews
  • Investigate the company's responsiveness to tenant issues post-contract signing

TrustScore Reviews

0 verified on platformAll sources →

No reviews yet. Be the first to share your experience.

Also see Google and Airbnb reviews. Verified TrustScore reviews use masked proof documents — see how scoring works.

Why this score

Full transparency — every point explained.

Google reputation0 / 15

Star rating, review count, and review authenticity as one score. A small sample cannot outrank a large one.

Broker activity10 / 22

Performing brokers, closings, deal value, live listings, listing quality, broker ratings, and recent pace. 4 performing brokers, 5 weighted closings, 22 live listings. Broker portal ratings are not on file yet.

Verified reviews0 / 15

Proof-backed owner reviews. One review moves this block only a little. No verified owner reviews yet. This block is scored at zero until proof-backed reviews exist.

Response5 / 10

Measured broker WhatsApp reply time and the Google owner reply rate.

Contract checklistNot included yet

Commission, dual agency, deposit handling, off-plan incentives, and how the client exits. Contract checklist has not been reviewed yet.

Risk0 / 15

Reviewed complaint patterns. Unanswered 1–2 star reviews lower this block.

Total19 / 100

Measured from 77 of 100 points. Open blocks stay out of this total.

Get notified when this score changes:

Metropolitan Premium Properties logo

Metropolitan Premium Properties

Luxury & off-plan specialists

66TrustScore
TrustScore4.5(2)Google4.7(660)16+ yrs on market
Palm Jumeirah, Downtown Dubai, Business Bay, Dubai Hills, Dubai Marina

AI Summary: Metropolitan Premium Properties (MPP) is a well-established real estate agency with over 16 years of experience in the Dubai market, specializing in luxury and off-plan properties. With a TrustScore of 87/100 and a solid Google rating of 4.7 stars from 651 reviews, MPP demonstrates a strong reputation among clients, particularly for their knowledgeable agents and successful transaction facilitation. However, the agency has received notable complaints regarding communication issues and unfulfilled promises, especially related to property handovers and post-transaction support. Owners should be cautious of these potential pitfalls and ensure clear communication expectations are set in the agency agreement. Overall, MPP is a viable option for those seeking premium properties, but due diligence is essential to mitigate risks associated with agent performance.

ReviewsProfile
REMAX VESTA logo

REMAX VESTA

Buy & Sell · Abu Dhabi

55TrustScore
TrustScore · no reviews yetGoogle4.8(134)0+ yrs on market
Hydra Village

AI Summary: RE/MAX Vesta, a newly established real estate agency in Abu Dhabi, has garnered a solid Google rating of 4.8 stars from 133 reviews, indicating a generally positive perception among clients. However, their TrustScore of 52/100 reveals significant concerns, particularly in verified reviews and contract terms, which remain to be confirmed. While the agency is praised for its professionalism and responsiveness, there are notable complaints regarding post-sale support and communication, suggesting potential risks in long-term client relationships. The absence of clear contract terms and commission details raises further questions about transparency and reliability. Owners should be cautious about the inconsistency in service quality and the potential for agents to disengage after transactions are completed.

ReviewsProfile