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Home/Real Estate/Edwards and Towers - Palm Jumeirah
Edwards and Towers - Palm Jumeirah logo

Real Estate

Edwards and Towers - Palm Jumeirah

Buy & Sell · Dubai

Google4.8(86)
0+ yearson market

What the reviews say

AI summary from 70 analysed reviews

Edwards and Towers is a well-regarded real estate agency in Dubai, known for its professional and dedicated agents who provide exceptional support throughout the buying and selling process. Many clients highlight the agency's efficiency, transparency, and strong communication skills, making it a reliable choice for property transactions in the area.

Star distribution4–5★ vs 1–3★ from Google

Working well (94%)

  • Highly professional and knowledgeable agents like Zuzanna and Elvita who provide step-by-step guidance.
  • Excellent communication and responsiveness, ensuring clients feel supported throughout the process.
  • Strong track record of securing reliable tenants and managing properties efficiently.
  • Quick turnaround in finding buyers or tenants, often within days of listing.
  • Personalized service that goes beyond expectations, with attention to detail.

Complaints (6%)

  • Some negative experiences reported regarding maintenance issues in properties.
  • Concerns about trustworthiness of certain agents, with allegations of unethical behavior.
  • Mixed reviews on property conditions, with some mentioning issues like water leaks and mold.
  • A few clients felt that their experiences were not as positive, citing specific agents or situations.
  • Limited negative feedback, but some clients expressed dissatisfaction with specific properties.

Review engagement signals

Owner reply rate

61%

of Google reviews

Unanswered negatives

3

reviews without reply

Review authenticity

92

out of 100

AI-generated digest based on analysis of 70 public Google Maps reviews · Updated 3 Oct 2026. Individual experiences may vary.

Last checked

  • Google reviews · 3 Oct 2026
  • AI review digest · 3 Oct 2026
  • TrustScore · today
  • AI verdict · 3 Oct 2026
TrustScore
0Needs Review
▼ -2vs last quarter

Needs Review · Google reviews, broker closings and listing activity, verified reviews, response and contract terms. How it works →

WhatsApp

Response speed affects this company's score

Key Facts

Essential details at a glance — portfolio, terms, coverage & contact

Founded2026Response~24h4.8(86 Google)0+ years on market
Google review sentimentFrom star distribution
Working well (94%)Complaints (6%)

Team / listings

Unknown — verify with operator

estimated

Buyer commission

TBC

Agency agreement

TBC

Service areas

Palm Jumeirah
Phone+97142438000Websiteedwardsandtowers.com

Golden Mile 9 - 9 Palm Jumeirah Road - Jumeirah - Dubai - United Arab Emirates View on Google Maps→

Trust indicators

Every data point labeled by source — verified, public, company-stated or AI-estimated.

  • TrustScore

    22/100

    Verified
  • Google rating

    4.8★ · 86 reviews

    Public source
  • Years in business

    0+ years (since 2026)

    Public source
  • Contract terms

    TBC

    Company provided
  • Payout schedule

    TBC

    Company provided
  • Response speed

    ~24h average

    Public source
  • Review analysis

    AI digest from 70 Google reviews

    AI analyzed
  • Review authenticity

    92/100

    AI analyzed
  • Web presence

    Active website on file

    Public source

Compare with alternatives

REMAX VESTA logo

REMAX VESTA

Buy & Sell · Abu Dhabi

55TrustScore
TrustScore · no reviews yetGoogle4.8(134)0+ yrs on market
Hydra Village

AI Summary: RE/MAX Vesta, a newly established real estate agency in Abu Dhabi, has garnered a solid Google rating of 4.8 stars from 133 reviews, indicating a generally positive perception among clients. However, their TrustScore of 52/100 reveals significant concerns, particularly in verified reviews and contract terms, which remain to be confirmed. While the agency is praised for its professionalism and responsiveness, there are notable complaints regarding post-sale support and communication, suggesting potential risks in long-term client relationships. The absence of clear contract terms and commission details raises further questions about transparency and reliability. Owners should be cautious about the inconsistency in service quality and the potential for agents to disengage after transactions are completed.

ReviewsProfile

AI Verdict

Live AI analysis

Edwards and Towers, operating in Palm Jumeirah, presents a mixed profile for property owners considering their services. While they boast a commendable Google rating of 4.8 from 86 reviews, their TrustScore of 27/100 indicates significant areas for concern, particularly in broker activity and verified reviews. The agency is relatively new, having been founded in 2026, which raises questions about their market experience and portfolio reliability. Positive feedback highlights their professional agents and strong communication, yet there are notable complaints regarding property maintenance and agent trustworthiness. Owners should be cautious about the lack of transparency in commission, contract terms, and payout details, which are currently TBC.

Best for: Ideal for owners seeking personalized service in high-end communities like Palm Jumeirah.

What could go wrong?

Risk flags to review before you sign — based on contract terms, review patterns and operational signals.

  • Verify the agency's portfolio and past performance
  • Confirm the specific commission structure and contract terms
  • Investigate the nature of complaints regarding property maintenance and agent trustworthiness
  • Ensure clarity on payout timelines and conditions before signing

TrustScore Reviews

0 verified on platformAll sources →

No reviews yet. Be the first to share your experience.

Also see Google and Airbnb reviews. Verified TrustScore reviews use masked proof documents — see how scoring works.

Why this score

Full transparency — every point explained.

Google reputation3 / 15

Star rating, review count, and review authenticity as one score. A small sample cannot outrank a large one.

Broker activityNot included yet

Performing brokers, closings, deal value, live listings, listing quality, broker ratings, and recent pace. Broker profiles have not been collected for this agency yet.

Verified reviews0 / 15

Proof-backed owner reviews. One review moves this block only a little. No verified owner reviews yet. This block is scored at zero until proof-backed reviews exist.

Response6 / 10

Measured broker WhatsApp reply time and the Google owner reply rate.

Contract checklistNot included yet

Commission, dual agency, deposit handling, off-plan incentives, and how the client exits. Contract checklist has not been reviewed yet.

Risk3 / 15

Reviewed complaint patterns. Unanswered 1–2 star reviews lower this block.

Total22 / 100

Measured from 55 of 100 points. Open blocks stay out of this total.

Get notified when this score changes:

haus & haus logo

haus & haus

Design-led residential brokerage

54TrustScore
TrustScore5.0(2)Google4.8(2,772)14+ yrs on market
Dubai Marina, Downtown Dubai, Palm Jumeirah, JBR, Business Bay

AI Summary: haus & haus is a well-established real estate agency in Dubai, boasting over 14 years of market experience and a strong Google rating of 4.8 from nearly 2,800 reviews. While the agency is praised for its knowledgeable agents and personalized service, it has a low TrustScore of 54/100, indicating potential risks in contract terms and broker activity. The agency's response time is commendable at approximately 16 hours, and they maintain a high owner reply rate of 98%. However, concerns about inconsistent communication and service quality, particularly during critical transactions, warrant careful consideration. Property owners should be aware of the agency's commission structure and ensure clarity on contract terms to avoid misunderstandings.

ReviewsProfile
Fam Properties logo

Fam Properties

High-volume sales & leasing

53TrustScore
TrustScore4.0(2)Google4.9(15,619)20+ yrs on market
Dubai Marina

AI Summary: Fam Properties, established in 2006, has a strong presence in Dubai Marina with a portfolio of over 300 verified agents. Their Google rating of 4.9 stars from over 15,000 reviews indicates a generally positive reputation, although their TrustScore of 53/100 highlights significant concerns, particularly in contract transparency and risk management. While the agency boasts a high response rate and a dedicated team, clients have reported inconsistent service quality and communication issues. The agency's commission structure is typical at 2% for buyers, but potential clients should be cautious about the lack of clarity in contract terms and the agency's performance in post-sale support. Overall, while Fam Properties has strengths in market knowledge and agent professionalism, the mixed reviews suggest that prospective clients should conduct thorough due diligence before engaging.

ReviewsProfile