TrustScoreUAE · Verified
HomeReviewsCompareAI ConciergeCategories
Add Your BusinessFree listing · editorial review · claim if already listedGet My Shortlist
Verified · Editorial · Independent

Every review. Every score. Nothing for sale.

Explore reviews
TrustScore

Verified business scores and proof-backed reviews — ranked, explained, and never for sale. Property services in Dubai and Abu Dhabi.

Dubai services

  • Real Estate
  • Developers
  • Holiday Homes
  • Fit-out
  • Maintenance
  • Cleaning
  • Agents

Platform

  • Explore Dubai hub
  • Reviews directory
  • Compare Companies
  • AI Concierge
  • Shortlist Wizard
  • How Scoring Works
  • Suggest a business
  • Add your business
  • Browse all categories →

Owner Tools

  • ROI Estimator
  • Contract Analyzer
  • Pre-signing Checklist
  • Off-Plan Buyer Guide
  • Owner's Report

Account

  • My Account
  • Sign in
  • Create account
  • Business portal

© 2026 TrustScore. Business Trust Platform.

Privacy PolicyTerms of ServicePromoted listings are always labeled. TrustScore ratings are never for sale.
Home/Real Estate/Gulf Sotheby's International Realty
Verified
Gulf Sotheby's International Realty logo

Real Estate

Gulf Sotheby's International Realty

Luxury international brokerage

TrustScore4.5(2)
Google3.7(9)
16+ yearson market

What the reviews say

AI summary from 4 analysed reviews

Dubai Sotheby's International Realty - Head Office has received mixed reviews from clients. While some praise the knowledgeable and responsive service, others express frustration with unprofessional behavior and persistent spam communications.

Star distribution4–5★ vs 1–3★ from Google

Working well (67%)

  • Helpful and knowledgeable staff, particularly Carmi Ortiz.
  • Responsive communication during the property buying process.
  • Distinctive and reputable brand in real estate.

Complaints (33%)

  • Persistent spam emails that are not addressed.
  • Unprofessional behavior reported by some agents.
  • Specific complaints about agent Stephan Hirzel's attitude.

Review engagement signals

Owner reply rate

0%

of Google reviews

Unanswered negatives

3

reviews without reply

Review authenticity

85

out of 100

AI-generated digest based on analysis of 4 public Google Maps reviews · Updated 5 Aug 2026. Individual experiences may vary.

RERA & Sotheby's InternationalPalm Jumeirah & Downtown luxuryGlobal buyer marketing networkPremium transaction expertise

Last checked

  • Google reviews · 5 Aug 2026
  • AI review digest · 5 Aug 2026
  • TrustScore · today
  • AI verdict · 5 Aug 2026
TrustScore
0Needs Review
▼ -2vs last quarter

Needs Review · Google reviews, broker closings and listing activity, verified reviews, response and contract terms. How it works →

Response speed affects this company's score

Key Facts

Essential details at a glance — portfolio, terms, coverage & contact

Founded2010Response~13h3.7(9 Google)16+ years on market
Google review sentimentFrom star distribution
Working well (67%)Complaints (33%)

Team / listings

80+ luxury agents

verified

Buyer commission

2% buyer side (typical)

Agency agreement

Agency agreement terms

Official ratings

RERA broker

RERA registered broker

Verified — counts toward TrustScore

Dubai Land Department broker registration

Last verified Aug 2026

Service areas

Palm Jumeirah
Downtown Dubai
DIFC
Dubai Marina
Business Bay

Services

Luxury salesBuyer representationInternational marketingLeasingPortfolio sales
Phone+97144550800Websitesothebysrealty.ae

EMAAR Business Park, Building. 4, Office G - 05 Sheikh Zayed Rd - Dubai - United Arab Emirates View on Google Maps→

Trust indicators

Every data point labeled by source — verified, public, company-stated or AI-estimated.

  • TrustScore

    22/100

    Verified
  • Google rating

    3.7★ · 9 reviews

    Public source
  • Years in business

    16+ years (since 2010)

    Verified
  • rera-broker

    RERA registered broker

    Verified
  • Commission / pricing

    2% buyer side (typical)

    Verified
  • Contract terms

    Agency agreement terms

    Verified
  • Response speed

    ~13h average

    Public source
  • Verified owner reviews

    2 proof-backed

    Verified
  • Review analysis

    AI digest from 4 Google reviews

    AI analyzed
  • Review authenticity

    85/100

    AI analyzed
  • Web presence

    Active website on file

    Public source

Compare with alternatives

Fam Properties logo

Fam Properties

High-volume sales & leasing

69TrustScore
TrustScore4.0(2)Google4.9(15,539)20+ yrs on market
Dubai Marina

AI Summary: Fam Properties has established itself as a prominent player in the Dubai real estate market, boasting over 20 years of experience and a robust portfolio of 300+ agents. With a TrustScore of 80/100 and an impressive Google rating of 4.9★ from over 15,500 reviews, the company demonstrates a strong reputation for professionalism and client satisfaction. However, reviews indicate inconsistencies in communication and responsiveness at the organizational level, which could impact the overall client experience. While individual agents receive high praise, the company's management may not always meet expectations, leading to potential frustrations. It is crucial for property owners to weigh the benefits of high-volume sales against the risks of inconsistent service. The standard 2% commission on the buyer side aligns with market norms, but owners should ensure clarity on contract terms before proceeding.

ReviewsProfile

AI Verdict

Live AI analysis

Gulf Sotheby's International Realty presents a strong option for property owners seeking to engage with a luxury-focused brokerage. With over 16 years in the market and a verified portfolio of 80+ agents, they leverage a reputable global brand to attract high-end buyers. Their TrustScore of 77/100 indicates a solid performance, although the Google rating of 3.7★ reflects mixed client experiences, particularly regarding communication issues and agent professionalism. The agency's average response time of approximately 13 hours is reasonable, but the lack of replies to negative Google reviews raises concerns about customer service. Owners should consider the 2% commission structure typical for buyer-side transactions, which is competitive but may come with trade-offs in service quality. Overall, Gulf Sotheby's is well-suited for owners of luxury properties in prime Dubai locations looking for a reputable brokerage with a global reach.

Best for: Ideal for luxury property owners in Palm Jumeirah and Downtown Dubai.

What could go wrong?

Risk flags to review before you sign — based on contract terms, review patterns and operational signals.

  • Verify the professionalism and responsiveness of agents before signing
  • Confirm the agency's handling of negative reviews and client complaints
  • Ensure clarity on commission terms and any additional fees
  • Assess the effectiveness of their marketing strategies for your specific property type

TrustScore Reviews

2 verified on platformAll sources →
M
Monica L.
Guest review

DIFC apartment purchase

Bought a DIFC apartment through Gulf Sotheby's. Agent handled DIFC-specific leasehold nuances and strata rules clearly.

A
Alexander P.
Verifiedvia title deed

Palm Jumeirah sold to international buyer

Listed our Palm Jumeirah villa — Sotheby's network brought a European buyer within five weeks. Full RERA compliance and professional closing.

Also see Google and Airbnb reviews. Verified TrustScore reviews use masked proof documents — see how scoring works.

Why this score

Full transparency — every point explained.

Google reputation0 / 15

Star rating, review count, and review authenticity as one score. A small sample cannot outrank a large one.

Broker activityNot included yet

Performing brokers, closings, deal value, live listings, listing quality, broker ratings, and recent pace. Broker profiles have not been collected for this agency yet.

Verified reviews3 / 15

Proof-backed owner reviews. One review moves this block only a little.

Response0 / 10

Measured broker WhatsApp reply time and the Google owner reply rate.

Contract checklistNot included yet

Commission, dual agency, deposit handling, off-plan incentives, and how the client exits. Contract checklist has not been reviewed yet.

Risk9 / 15

Reviewed complaint patterns. Unanswered 1–2 star reviews lower this block.

Total22 / 100

Measured from 55 of 100 points. Open blocks stay out of this total.

Get notified when this score changes:

haus & haus logo

haus & haus

Design-led residential brokerage

65TrustScore
TrustScore5.0(2)Google4.8(2,749)14+ yrs on market
Dubai Marina, Downtown Dubai, Palm Jumeirah, JBR, Business Bay

AI Summary: Haus & Haus is a well-established real estate agency in Dubai, boasting a strong TrustScore of 90/100 and an impressive Google rating of 4.8 stars from nearly 2,750 reviews. The agency is recognized for its professionalism and knowledgeable agents, particularly in high-demand areas such as Dubai Marina and Downtown Dubai. However, there are concerns regarding communication and follow-up, especially in property management contexts. While the agency's commitment to client satisfaction is evident, some clients have reported issues with unexpected changes in fees and contract terms, which could lead to dissatisfaction. Overall, Haus & Haus presents a solid option for property owners seeking a reputable agency, but potential clients should be aware of the communication challenges noted in reviews.

ReviewsProfile
Metropolitan Premium Properties logo

Metropolitan Premium Properties

Luxury & off-plan specialists

63TrustScore
TrustScore4.5(2)Google4.7(660)16+ yrs on market
Palm Jumeirah, Downtown Dubai, Business Bay, Dubai Hills, Dubai Marina

AI Summary: Metropolitan Premium Properties (MPP) is a well-established real estate agency with over 16 years of experience in the Dubai market, specializing in luxury and off-plan properties. With a TrustScore of 87/100 and a solid Google rating of 4.7 stars from 651 reviews, MPP demonstrates a strong reputation among clients, particularly for their knowledgeable agents and successful transaction facilitation. However, the agency has received notable complaints regarding communication issues and unfulfilled promises, especially related to property handovers and post-transaction support. Owners should be cautious of these potential pitfalls and ensure clear communication expectations are set in the agency agreement. Overall, MPP is a viable option for those seeking premium properties, but due diligence is essential to mitigate risks associated with agent performance.

ReviewsProfile