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Home/Real Estate/PSI Real Estate
PSI Real Estate logo

Real Estate

PSI Real Estate

Buy & Sell · Dubai

Google4.4(131)
0+ yearson market

What the reviews say

AI summary from 91 analysed reviews

PSI Real Estate in Dubai has received a mix of reviews, with many clients praising the professionalism and dedication of individual agents. However, there are significant concerns regarding customer service and communication issues, particularly with some agents and the company's follow-up practices.

Star distribution4–5★ vs 1–3★ from Google

Working well (85%)

  • Highly professional and dedicated agents like Maisara Ibrahim and Soumia Mchida.
  • Agents provide exceptional support and guidance throughout the buying process.
  • Strong negotiation skills demonstrated by multiple agents, leading to favorable deals.
  • Responsive and efficient service from many team members.
  • Clients appreciate the transparency and honesty in property dealings.

Complaints (15%)

  • Several reviews mention poor communication and unprofessional behavior from some agents.
  • Issues with agents not showing up for property viewings or providing misleading information.
  • Complaints about persistent and unwanted follow-up calls from the company.
  • Some clients felt entrapped by the company's practices and lack of responsiveness.
  • Negative experiences reported with specific agents leading to dissatisfaction.

Review engagement signals

Owner reply rate

37%

of Google reviews

Unanswered negatives

9

reviews without reply

Review authenticity

89

out of 100

AI-generated digest based on analysis of 91 public Google Maps reviews · Updated 3 Oct 2026. Individual experiences may vary.

Last checked

  • Google reviews · today
  • AI review digest · today
  • TrustScore · today
  • AI verdict · today
TrustScore
0Needs Review
▼ -3vs last quarter

Needs Review · Google reviews, broker closings and listing activity, verified reviews, response and contract terms. How it works →

WhatsApp

Response speed affects this company's score

Key Facts

Essential details at a glance — portfolio, terms, coverage & contact

Founded2026Response~24h4.4(131 Google)0+ years on market
Google review sentimentFrom star distribution
Working well (85%)Complaints (15%)

Team / listings

Unknown — verify with operator

estimated

Buyer commission

TBC

Agency agreement

TBC

Service areas

Dubai Hills
Phone+97145088000Websitepsidubai.com

Office 104, Building 3 - Business Park - Dubai Hills - Dubai - United Arab Emirates View on Google Maps→

Trust indicators

Every data point labeled by source — verified, public, company-stated or AI-estimated.

  • TrustScore

    20/100

    Verified
  • Google rating

    4.4★ · 131 reviews

    Public source
  • Years in business

    0+ years (since 2026)

    Public source
  • Contract terms

    TBC

    Company provided
  • Payout schedule

    TBC

    Company provided
  • Response speed

    ~24h average

    Public source
  • Review analysis

    AI digest from 91 Google reviews

    AI analyzed
  • Review authenticity

    89/100

    AI analyzed
  • Web presence

    Active website on file

    Public source

Compare with alternatives

Fam Properties logo

Fam Properties

High-volume sales & leasing

66TrustScore
TrustScore4.0(2)Google4.9(15,578)20+ yrs on market
Dubai Marina

AI Summary: Fam Properties has established a significant presence in the Dubai real estate market since 2006, boasting a large portfolio of over 300 agents and a commendable Google rating of 4.9 from over 15,500 reviews. However, their TrustScore of 66/100 indicates some concerns, particularly in contract checklist compliance and verified review metrics. While many agents receive high praise for their professionalism and responsiveness, there are notable complaints regarding poor communication and support from the company as a whole, which may affect post-transaction satisfaction. The agency's commission structure is typical at 2% for buyers, but potential clients should be cautious of transparency issues and the handling of security deposits. Overall, while Fam Properties has strengths in agent performance, the mixed feedback on service consistency warrants careful consideration before engagement.

ReviewsProfile

AI Verdict

Live AI analysis

PSI Real Estate, founded in 2026, currently holds a TrustScore of 22/100, indicating significant concerns regarding its operational effectiveness and customer satisfaction. While the company has garnered a Google rating of 4.4★ from 131 reviews, the mixed feedback highlights both commendable professionalism from certain agents and notable issues with communication and service consistency. The average response time of approximately 24 hours may not meet the expectations of all property owners, especially in a fast-paced market like Dubai. Furthermore, the lack of verified reviews and a low broker activity score suggest potential risks in reliability and accountability. Owners should be cautious about the company's contract terms and commission structure, which remain to be confirmed, as these could impact overall satisfaction and financial outcomes.

Best for: Ideal for owners seeking dedicated agents in Dubai Hills but wary of inconsistent service.

What could go wrong?

Risk flags to review before you sign — based on contract terms, review patterns and operational signals.

  • Verify the commission structure and contract terms before signing
  • Confirm the company's portfolio and operational history
  • Assess the consistency of agent performance and communication
  • Investigate the handling of negative reviews and customer complaints

TrustScore Reviews

0 verified on platformAll sources →

No reviews yet. Be the first to share your experience.

Also see Google and Airbnb reviews. Verified TrustScore reviews use masked proof documents — see how scoring works.

Why this score

Full transparency — every point explained.

Google reputation2 / 15

Star rating, review count, and review authenticity as one score. A small sample cannot outrank a large one.

Broker activity5 / 24

Performing brokers, closings, deal value, live listings, listing quality, broker ratings, and recent pace. 1 performing broker, 0 weighted closings, 2 live listings. Closing dates are not on file, so recent pace is left out.

Verified reviews0 / 15

Proof-backed owner reviews. One review moves this block only a little. No verified owner reviews yet. This block is scored at zero until proof-backed reviews exist.

Response7 / 10

Measured broker WhatsApp reply time and the Google owner reply rate.

Contract checklistNot included yet

Commission, dual agency, deposit handling, off-plan incentives, and how the client exits. Contract checklist has not been reviewed yet.

Risk2 / 15

Reviewed complaint patterns. Unanswered 1–2 star reviews lower this block.

Total20 / 100

Measured from 79 of 100 points. Open blocks stay out of this total.

Get notified when this score changes:

REMAX VESTA logo

REMAX VESTA

Buy & Sell · Abu Dhabi

55TrustScore
TrustScore · no reviews yetGoogle4.8(134)0+ yrs on market
Hydra Village

AI Summary: RE/MAX Vesta, a newly established real estate agency in Abu Dhabi, has garnered a solid Google rating of 4.8 stars from 133 reviews, indicating a generally positive perception among clients. However, their TrustScore of 52/100 reveals significant concerns, particularly in verified reviews and contract terms, which remain to be confirmed. While the agency is praised for its professionalism and responsiveness, there are notable complaints regarding post-sale support and communication, suggesting potential risks in long-term client relationships. The absence of clear contract terms and commission details raises further questions about transparency and reliability. Owners should be cautious about the inconsistency in service quality and the potential for agents to disengage after transactions are completed.

ReviewsProfile
haus & haus logo

haus & haus

Design-led residential brokerage

54TrustScore
TrustScore5.0(2)Google4.8(2,757)14+ yrs on market
Dubai Marina, Downtown Dubai, Palm Jumeirah, JBR, Business Bay

AI Summary: Haus & Haus, a RERA-registered brokerage with over 14 years in the Dubai market, showcases a strong Google rating of 4.8 from 2,757 reviews, indicating a generally positive reputation. However, their TrustScore of 54/100 reveals significant concerns, particularly in contract checklist compliance and risk management. While many agents are praised for their professionalism and market knowledge, inconsistencies in service quality and communication issues have been reported, which could impact property owners' experiences. Owners should also be cautious of unexpected changes in fees and terms, as well as potential delays in receiving security deposits. Overall, while Haus & Haus offers a solid foundation, the variability in agent performance and contract terms necessitates careful consideration before engagement.

ReviewsProfile