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WS Holiday Homes
Holiday Homes
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WS Holiday Homes
The apartment was good overall, but there were several issues. The Wi-Fi had problems at first, although they were eventually resolved. However, there was a humidity issue inside the apartment, and there was an unbearable amount of noise caused by the garbage bins, which made it difficult to enjoy the stay.
1 Aug 2026
Review in Turkish
Dear Rizwan, Thank you for taking the time to share your feedback. We sincerely apologize for the shortcomings you experienced during your stay. Your comments are valuable to us, and we are using them to improve both the apartment and the overall guest experience. We would like to provide some context regarding the concerns you raised: Stains on the Walls The guest who stayed in the apartment before your arrival had been occupying it for an extended period and had young children. Unfortunately, they checked out shortly before your check-in, leaving us with insufficient time to obtain approval and complete the repainting of the apartment before your arrival. During our communication, we discussed the wall stains, and you mentioned that your primary concern was the chewing gum on the sofa. Chewing Gum on the Sofa Once the chewing gum was discovered, our housekeeping team made every reasonable effort to remove it, but unfortunately, it could not be fully removed, likely because it had been embedded for quite some time. As an immediate solution, we purchased a sofa cover to improve its appearance and comfort. We informed you that a member of our team would install it; however, when they arrived, you were not in the apartment. Since the cover was designed for easy installation, it was left safely at your door for your convenience. Blocked Toilet The blockage originated from the building’s main drainage line outside the apartment. As this was part of the building’s infrastructure, our maintenance team was not authorized to carry out repairs until the building management resolved the main issue. We contacted the building management on several occasions to request urgent assistance, but unfortunately, their response was delayed. Once access was possible, our maintenance team was ready to address any remaining issues within the apartment. We sincerely apologize for the inconvenience and appreciate your patience while the matter was outside our direct control. Late Check-out Request We understand your disappointment regarding the late check-out request. As a gesture of goodwill, we are always happy to accommodate late check-outs whenever the apartment is not scheduled for another arrival. On the day of your departure, however, we were expecting another guest to check in. That guest had initially requested an early check-in at 11:00 AM, but we informed them that this would not be possible because the apartment first needed to be cleaned and prepared following your check-out. Our plan was therefore to proceed with the standard 3:00 PM check-in. A few hours before the scheduled check-in time, the incoming guest decided to postpone the start of their reservation until the following day. As a result, the apartment later appeared available, but at the time your request was considered, we were genuinely expecting a same-day arrival. Our decision was therefore based on the information available at that time, rather than a refusal to assist. Once again, we sincerely apologize for the inconvenience you experienced. We truly appreciate your feedback, as it helps us identify areas where we can improve. We hope to have the opportunity to provide you with a much better experience in the future. Kind regards, AWS holiday homes Guest Relations Team
1 Jul 2026
Dear Melih, Thank you so much for your wonderful review! We’re delighted to hear you enjoyed your two-month stay and that the apartment felt like home. We also appreciate your feedback regarding the construction noise. While the nearby works are unfortunately outside our control, we understand the inconvenience and appreciate your understanding. Best regards, AWS Holiday Homes
1 Jun 2026
lovely neighbourhood and balcony
1 Apr 2026
The place looks exactly like the photos, and everything works well (TV, washing machine, microwave, etc.). The only slightly annoying issue was the shower hose, as the shower head kept disconnecting. At some point, I gave up and started showering without the filter. There is a very noisy avenue in front of the building, but this apartment is at the back, so you can barely hear anything and it feels peaceful. There are two drawbacks worth mentioning. First, the garbage room is located immediately to the left of the flat, and very loud noises occur whenever anyone in the building throws out their garbage. A few times, it even made me jump while I was working from home. Second, the building alarm randomly goes off at very inconvenient times. That would have been inconvenient on its own, but during wartime it was even more problematic. All in all, it’s a good deal and it met my expectations.
1 Mar 2026
Filippo sempre disponibile e reattivo. Appartamento moderno, arredamento nuovo e comodo. Lo consiglio !
1 Mar 2026
Dear Zak, Thank you for your kind review! We’re very happy to hear you enjoyed your month-long stay and the convenient location close to Downtown. It was a pleasure hosting you, and we truly appreciate the recommendation. You’re always welcome back anytime! Best regards, AWS Holiday Homes
1 Feb 2026
Review in Turkish
Sehr schönes Apartment mit sehr schöne Aussicht
1 Feb 2026
Amazing stay with incredible views I stayed here for 5 nights and had a fantastic experience. The location is excellent — right on the main road, easy to find, and very convenient. The apartment offers stunning sunrise and sunset views, with Atlantis The Palm visible in the distance on one side and beautiful views of Dubai Marina Yacht Club and the roads leading toward Palm Jumeirah on the other. The apartment is beautifully designed, very clean, and thoughtfully equipped with everything you need — proper kitchen utensils, fridge, washing machine, geysers, air conditioning, fresh linen, towels, and toiletries. The huge wrap-around balcony is a highlight, bringing sunlight into every room and offering the perfect spot to relax and enjoy the sea breeze, especially in winter. The building amenities are excellent too, with a private beach, pool, and gym that really elevate the experience.
1 Feb 2026
Dear Hosam, was a pleasure hosting you. We would be pleased to welcome you back again soon!
1 Feb 2026
Thank you so much, we hope to see you again soon!
1 Feb 2026
The apartment was in a good location, tidy, with a nice view from the balcony. However, like other previous guests, I also encountered the same issue. Upon arrival, there was no pool/gym card. After contacting the host about the missing card, they seemed surprised. Are you sure that is not at home? Please check it again. Even though someone had already mentioned in the reviews that the card was missing upon arrival… A plus is that the host communicated well and always replied to messages politely. A minus is that the problem was not resolved quickly and there was no compensation offered.
1 Feb 2026
Review in Turkish
Tout d’abord, nous n’avons pas reçu la carte permettant d’accéder à la piscine et à la salle de sport, ce qui a rendu leur utilisation très compliquée. Concernant le parking, c’était la même chose : nous avons dû descendre les trois étages à pied à chaque fois, car nous n’avons pas eu de carte d’accès pendant tout le séjour. Nous n’avons également pas eu d’eau chaude dans la douche. La machine à laver fuyait alors que nous ne l’avions même pas utilisée. Le lavabo était bouché dès la première utilisation. De plus, il n’y avait qu’une seule cuillère pour deux personnes. Ces problèmes ont fortement impacté notre séjour. L’appartement est bien situé La piscine est superbe quand on a une carte mais vu que on l’avais pas c’était très compliqué d’y accéder Superbe vu du balcon de l’appartement
1 Feb 2026
Dear Muna, Thank you so much for your wonderful review! We’re truly happy to hear that you found the apartment clean, beautiful, and comfortable. It means a lot to know you felt well taken care of — we always aim to make our guests feel welcome and supported throughout their stay. It was a pleasure hosting you, and we’d be delighted to welcome you back anytime! Best regards, AWS Holiday Homes
1 Feb 2026
Dear Alexandru, Thank you so much for your kind words! We’re truly happy to hear that everything was perfect and that you enjoyed your stay. It was a pleasure hosting you, and you’re always more than welcome back anytime. Hope to see you again soon! Best regards, AWS Holiday Homes
1 Feb 2026
Dear Katie, Thank you very much for your kind review! We are really happy to hear that the apartment suited your needs well and that you found it good value. Glad you enjoyed the amenities, especially the gym, pool, and having the beach right on your doorstep. Dubai is indeed a very dynamic city, and we appreciate your understanding regarding the surrounding construction. It was a pleasure hosting you, and you’re always welcome back anytime! Best regards, AWS Holiday Homes
1 Jan 2026
Dear Yanis, Thank you for taking the time to share your feedback. We’re genuinely sorry for the inconvenience you experienced regarding the access card, and we understand how frustrating this must have been during your stay. To provide some context, the access card issue was caused by a delay from the building management, which unfortunately was outside of our direct control. We did our best to follow up with them, but we acknowledge that the situation was not resolved as quickly or effectively as it should have been. We also regret that our communication toward the end did not meet expectations — that is certainly not the experience we aim to provide. We appreciate you acknowledging that the accommodation itself matched the listing, and your feedback is taken seriously. We are already working on improving our internal processes and coordination with building management to ensure this does not happen again in the future. Thank you again for your honesty, and we truly apologize for the inconvenience caused. Best regards, AWS Holiday Homes
1 Jan 2026
Review in Turkish
Dear Kian, Thank you for your feedback. We’re sorry for the inconvenience you experienced during check-in and for the initial AC issue. Once the problem was reported, the air conditioning was promptly resolved. We appreciate your patience and your comments, which help us improve our check-in coordination and response times for future guests. Best regards, AWS Holiday Homes
1 Jan 2026
All good, always again
1 Jan 2026
Thank you so much Julian for your stay, we hope to see you again with us!
1 Jan 2026
