Reviews for Blue Breeze Holiday Homes

Nelia Alferoua

Google

I booked with this company in February Location: Dubai → Mohammed Bin Rashid City → MAG 980 and it is now July. I am still waiting for my AED 416 deposit to be refunded. I have followed up multiple times, and every time I receive the same response: "We'll check and get back to you." Unfortunately, nothing ever happens, and there is no clear timeline or resolution. This is no longer about the AED 416—it's about trust and how customers are treated. My experience has been extremely disappointing, and I cannot recommend a company that keeps customers waiting for months to receive their own money back. I hope the company resolves this issue promptly and improves the way it handles customer refunds. I made a reservation in February and it is already July. I still can’t get my deposit of 416 AED back. Over the past few months, I have contacted the company several times. Every time, I get the same answer: "We'll check and contact you." But nothing changes—the money still hasn't been returned, and I haven't been given any specific deadlines or resolutions. This isn't about the 416 AED anymore. It's about trust and respect for clients. When a company holds on to someone else's money for months and makes mere promises, it's incredibly disappointing and completely undermines trust. My experience was extremely negative, and unfortunately, I can't recommend this company.

3 Jul 2026

Никита Негода

Google

This is the worst apartment rental service I have ever dealt with. My complaint is specifically directed at the management of this company and the agents working in customer support. Instead of just making edits written by ChatGPT, you should at least put some minimal effort into maintaining your properties in proper condition — and especially not rent out unsafe ones. We rented an apartment for a month in the city center, DAMAC Canal Views. The apartment itself was excellent and in good condition, with a beautiful view and a convenient location. The only issue upon check-in was a minor leak in the bathroom. I thought it wasn’t a big deal — a common issue in the UAE that usually gets fixed within a few hours. But that was not the case here. A technician came to the apartment and said he had informed the unit owners (Blue Breeze) several times about the issue and had recommended a major repair. Do you think the repair was done? Of course not. Eventually, the leak caused a short circuit, and we had to stay without electricity in the apartment until the morning. It’s impossible to reach the company by phone, and they don’t read messages at night. They prefer to sleep rather than deal with guests’ problems. If it were possible to give a negative rating, I would gladly do so.

31 May 2026

Dominika Rockstein

Google

Very disappointing and stressful experience. The host first agreed to adjust my unused nights for a future stay, so I changed my travel plans and rebooked my flight. After days of vague replies, they suddenly withdrew the arrangement, causing me financial loss and unnecessary stress. They also requested sudden apartment visits with only one hour’s notice, without a clear reason — looked like for sale or long term rent viewin. Poor communication, unreliable management, and unacceptable treatment of guests. I would not recommend.

31 May 2026

Olga Zografidi

Google

Avoid Blue Breeze - Elegant 3BR Apt with Panoramic Marina Views in JBR. We rented this apartment via Booking.com. The apartment looks bright and clean in the photos, but in reality it was very dirty and poorly maintained. Floors were so dirty that socks turned black within minutes. There was visible mold on the bedroom walls, and overall hygiene was unacceptable. We stayed there during a very stressful period when regional airspace disruptions affected travel, and many people in Dubai were impacted. On March 5, we had nowhere to go due to these circumstances, and we were traveling with three children. Despite this, the host refused even a one-hour late check-out. The biggest issue is the deposit. 1,560 AED (~390–400 EUR) was charged via Stripe and has still not been returned almost two months after check-out. The only explanation given was “technical issues”, which is not credible. After that, the host stopped responding completely. I also noticed multiple reviews both on Booking.com and here on Google mentioning that deposits were not returned, which raises serious concerns and suggests this may not be an isolated case. Booking.com support was contacted multiple times and had full access to the communication, but no effective action was taken. Worst rental experience in Dubai. Be very careful.

30 Apr 2026

Mohammad Kalim

Google

Rating only — no comment text.

31 Dec 2025

Elena Mishina

Google

I stayed with Blue Breeze in an apartment in JVC, and unfortunately, it was not a good experience. I wasn’t informed that, in addition to the price shown on Booking, I would first need to pay a deposit, which they promised to refund in full if everything was fine. The deposit could only be paid via bank transfer — they refused to hold the amount on the card or accept cash. At the end of my stay, I didn’t receive the full refund because all taxes and fees were deducted, which was also not communicated in advance. When I tried to contact Blue Breeze to request a full refund, they simply stopped responding. There were also leaks in the apartment, which caused water on the floor. The walls were scuffed, and some of the fixtures were broken. None of these issues were fixed during my stay. In addition, there was a visible stain on the blanket when I checked in.

30 Nov 2025

Shahid Naeem

Google

They have very good service

31 Oct 2025

Nafisa Majeed

Google

Amazing experience

31 Jul 2025

Mohammed Arshad

Google

Very great experience staying here for 4 days. Will definitely come back again.💯 …

31 Jul 2025

Muhammed Salah

Google

Had a very nice stay with Blue Breeze Holiday Homes for 10 days at one of their units in the ocean heights. the staff were great and very attentive to all my needs. Highly recommend dealing with them in the future

31 Jul 2025

Navneeta Ms

Google

we had a fantastic stay at Blue breeza holiday homes. The stay was comfortable, clean, and well-equipped, and the location was perfect. I would highly recommend blue breeze holiday homes to anyone looking for a relaxing holiday. We can't wait to return!

31 Jul 2025

Viaggiatore Solitario

Google

Good service and fair price. They are taking good care of my unit with a great strategy

31 Jul 2025

Rajiv Das

Google

Rating only — no comment text.

31 Jul 2025

Louay Ajam

Google

They’re great partners on all levels … they never spare any effort to make things happen… very professional and transparent … great dealing with Blue Breeze

31 Jul 2025