Reviews for Casa Royale Vacation Homes L.L.C.⁩

Hamza Hakim

Google

I would like to sincerely thank the entire Casa Royale team for making our stay such a wonderful experience. Everything was excellent, from the cleanliness and comfort of the apartment to the professionalism and kindness of the entire team. A special thank you to Ms. Athena from the Housekeeping team for her hard work, attention to detail, and dedication in keeping our apartment clean, comfortable, and well maintained throughout our stay. I would also like to give special recognition to Mr. Julius Gabor, who was absolutely outstanding. He was always very kind, respectful, helpful, and professional, with excellent communication and a truly elegant and welcoming attitude. He made us feel valued and well taken care of throughout our stay. We genuinely enjoyed our time at Casa Royale and were very happy with the service we received. I would highly recommend Casa Royale to anyone looking for a comfortable stay with excellent hospitality in Dubai Marina. Thank you once again to the entire team for your wonderful service. We look forward to staying with you again! ⭐⭐⭐⭐⭐

5 Sept 2026

Ana

Google

Nice location, clean with good amenities

3 May 2026

Anamaria Fador

Google

We booked three nights. The first two nights were really good – clean rooms, a good location, and a nice apartment. However, the last night was an absolute disaster. At 1 a.m., there was a water leak in the kitchen; water was pouring out of a vent in the ceiling. No one from management was reachable. The receptionist only offered us another room, which hadn't even been cleaned. Since everything else was booked and we had to be at the airport at 5 a.m., we cleaned the room ourselves, changed the sheets, and even cleaned the disgusting toilet. The next day, instead of an apology or a refund, we only received a discount offer for a future booking in Dubai. This is unacceptable. I requested a refund for the last night but received no response from management. €160 per night for such service is absolutely unjustified. Very disappointing, poor customer service, and definitely not recommended.

3 Apr 2026

Mariya Melik

Google

The apartment is clean and pleasant. The balcony is comfortable, with multi-level lighting. Cooking facilities are provided. There weren't enough robes, and the strict requirements for towels were surprising. There are no towels at the upstairs pool. The view from there is excellent.

3 Mar 2026

Cristian Stamate

Google

Rating only — no comment text.

3 Mar 2026

Ahsan Qureshi

Google

Rating only — no comment text.

3 Mar 2026

Sally Poole

Google

Really enjoyed our stay here lovely clean apartment great veiws of the marina close and close to the beach. Friendly helpful staff. Also lovely little supermarket and café right next door which we could nip into any time. We will definately stay again when we return to Dubai

3 Feb 2026

Hubert Karaaga

Google

The rooms are very nice, modern, and well-equipped – the apartment itself makes a really good impression. Clean, aesthetically pleasing, and comfortable. Unfortunately, the organization and communication from the staff leave much to be desired. Cleaning was sometimes skipped, and there were long waits for basic necessities. Contact with the staff wasn't always efficient or quick. It's also worth knowing that coffee (capsules) and laundry capsules are only provided once for the entire stay, regardless of whether you're staying one night or several days – it's a good idea to stock up on these in advance. The biggest drawback is the sauna area. There are no shampoos or towels on site, and renting them costs an additional fee: – approximately AED 25 per towel, – AED 50 fee if the towel is deemed "excessively dirty." My shower also overflowed, so I had to use towels to wipe the floor – and here's an important tip: in such a situation, call the staff immediately to avoid misunderstandings and additional fees. In summary: great apartments and a great visual standard, but the service, communication, and additional fee policies need improvement. It's worth visiting, but it's good to know these details in advance. Best regards to the gentlemen at the reception – they're incredibly friendly.

3 Feb 2026

michal czyzewski

Google

Rating only — no comment text.

3 Feb 2026

Mariana

Google

Wonderful. Apartment overlooking Dubai Marina. Superbly equipped kitchen with dishes, kettle, Nespresso-compatible coffee machine, washer/dryer, top-notch bathroom with toiletries, bedroom with a very comfortable bed, ironing board and iron, sofa, air conditioning, balcony, cleaning every 4-5 days including linen and towel changes, 24-hour concierge service. Swimming pool (heated water in January) on the top floor (28th floor), gym on the 27th floor... Booked via booking.com

3 Jan 2026

Елизавета Петербургская

Google

A wonderful apartment you'll want to return to! Everything is beautiful, new, and clean. Plenty of pots and pans, a stove, oven, kettle, water filter, and grill. Not enough plates and cups, and no dish towels. There's WiFi in the room, but it doesn't work on the balcony. This is inconvenient. We received a free room upgrade and were placed on the 6th floor with a balcony and a view of the Marina. The view is absolutely stunning! The balcony has a clothes dryer, comfortable lounge chairs, and a table. The bathroom has body lotion (both liquid and solid), shower gel, shampoo, and conditioner. The bottles say Cavalli. Nice! 😎😎❤️ There's a warning in the room about not soiling the towels and bed linens. Of course, we would never do that on purpose, but we were afraid to use them, especially the foot towel after the beach. The deposit was $300, and we really didn't want to lose it. We used our own towels, which was inconvenient. It would be great if the owner lifted such a strict policy. Cleaning is done every 7 days. Please note that you won't be provided with any consumables. You must purchase your own toilet paper and trash bags. The room includes a mop and vacuum cleaner, an iron, ironing board, and a hairdryer. There's a beautiful infinity pool with lounge chairs and umbrellas, as well as a spacious gym and sauna! It's free. Everything else is excellent! The lobby is always clean and smells pleasant, and there's a trash chute on each floor. Thank you! We'd love to come back!

3 Dec 2025

אושרת בוכניק

Google

A really beautiful apartment, located on the marina in a great location. The apartment is equipped almost to the last detail, a luxurious atmosphere, clean and well-kept. The only drawback is that if you come for less than seven nights, the services and products are "limited". We received one towel each, no pool towels. One roll of toilet paper for a couple for four days, we also had to ask for garbage bags to get a change from the single one that was in the apartment. The service provider's answers were irritating and "flattering". So to come for two days without a pool or for more than seven days is fine. But in the range of 3-6 days you need to be prepared.

3 Dec 2025

Bahar Ak

Google

There are too few staff — only one person seems to handle everything. They are not very attentive. The cleanliness is acceptable but not good; if you are particular about cleanliness, you won’t feel comfortable here. They are not helpful. It might be considered okay in terms of price–performance, but we would not come back here again.

3 Nov 2025

Minoo Kalantary sabet

Google

The apartments are beautiful, especially in Marina Star Condor, but if you give your apartment to Casa Royal, forget about your monthly income — you’ll never get anything back. Very bad management and such a disappointment. It’s better to find an outside management company.

3 Nov 2025

Hamide mousazade

Google

I had a wonderful stay at Casa Royale – Luxury Holiday Homes, Condor in Dubai. The apartment is stylish, clean, and very safe, with an amazing view. The staff were friendly and helpful. Highly recommended!

3 Oct 2025

jayesh gurung

Google

I stayed here for 5 days. Everything is good but the only drawback was the strict notice for using the towels, they said staining the towels would end up in a heavy fine which bothered me and i couldn’t use the towels at all. The doors are not soundproof I could hear people walking, laughing slamming the doors in the middle of the night.

3 Oct 2025

Benjamin Muller

Google

This property is a scam. I wanted to stay for 3 nights. They requested 300 usd in cash on arrival which they had not informed me before. I couldn’t access this money so I decided to cancel the booking. They still charged me for 500 USD for 3 nights even though I never stayed with them.

3 Oct 2025

Meera Krishna Sivaprasad

Google

Great location and service.

3 Oct 2025

Valery Mukadi

Google

Great experience

3 Oct 2025

Craig Winnett

Google

Sensational

3 Oct 2025