Extremely disappointing experience with Fixit Design. We hired Fixit Design for renovation and custom furniture work in our home and paid approximately AED 45,000 upfront, representing around 50% of the agreed work. Unfortunately, the quality of what was delivered was nowhere near the standard we were promised or what you would expect for this price. The workmanship was extremely poor. Measurements were incorrect, finishes were badly executed, items did not match what had been agreed, and several pieces had to be questioned, corrected or redone. Even basic details that a professional interior/fit-out company should get right were not properly executed. The overall finish looked cheap and poorly made — certainly not the quality we paid for. The project also dragged on for more than two months, with repeated delays and constant frustration. Instead of being able to trust the company to complete the job properly, we had to keep checking, complaining and pointing out problems ourselves. Our experience dealing with Navid and the management was equally disappointing. After paying such a significant amount upfront, we expected accountability, proper supervision and a professional solution when things went wrong. Instead, we were left extremely dissatisfied with both the workmanship and the way the problems were handled. We have renovated and furnished properties before, and this was one of the poorest experiences we have had in Dubai. Paying around AED 45,000 and receiving work of this standard is simply unacceptable. I would strongly advise anyone considering Fixit Design to inspect every measurement, material and finish carefully, put absolutely everything in writing, and think very carefully before making a substantial upfront payment. Based on our experience, I cannot recommend Fixit Design.
7 Oct 2026
Sadam toor
Google
Great service provided by these guys. Price was reasonable and everything was completed on time. Used them for whole villa skirting.
6 Oct 2026
Shahzad Ahmed (jadi khan)
Google
Never fulfill there commitment they deserve 0 star but no option for that. So lazy & mannerless staff never answered the call at time. After a 2nd commitment when I called they simply answer we can't do now. Never bother to inform you ahead even I already explain them I need it urgent but after 5 days there response was we can't do it. I will not recommend to anyone. I will request you to post a "0" star review if you also have the same experience ,it will help others.
4 Oct 2026
Ксения Яровенко
Google
I am very happy with the curtains! Everything turned out beautifully and exactly as I wanted. I’d also like to highlight how quickly everything was handled—the delivery team came right to my home, brought the curtains, and installed them immediately, all without charging any extra fee for the installation. It was incredibly convenient, fast, and hassle-free. I am absolutely delighted with the result!
Response from FIXIT DESIGN CARPETS AND CURTAINS TRADING LLC
Thank you for your kind feedback. If you are interested for more interior projects in future, stay connected with us. Thank you again. Regards: FIXIT DESIGN CARPETS AND CURTAINS TRADING LLC
19 Sept 2026
Janka
Google
The sales man sold very bad product. Appeared very unprofessional. He never took responsibility that he couldn't deliver what he promised. It supposed to be window blinds with 100% darkness. Unfortunately I can read a book when the blinds are closed. The sales man realized he couldn't make it as he promised so he tried to fix what was already installed on my windows. He didn't not take any responsibilities. His team appeared unannounced one day while I had to go for a medical appointment after my surgery. DO NOT consider them at any cost after 2 months the metal channels fall out of the wall and the motor stoped working. Don't waste your money. I am not sure if the company knew about that sales man or he was just am agent. In any case my window blinds are useless. No one contacted me to follow up or check.
Response from FIXIT DESIGN CARPETS AND CURTAINS TRADING LLC
We sincerely apologize for the inconvenience you’ve experienced. This is not the service standard we aim to provide. Please share your order details if we have done your projects with us at +971554722980 so we can immediately investigate and resolve the issue. Your feedback is valuable, and we take such matters seriously.
10 Sept 2026
Abdulla Al Marri
Google
I hired this company to supply & install Curtains & Carpets for my brand new Villa. And I must say that it was the worst experience dealing with the team involved, even after confirmation of the choices & paying deposits I had to chase them endlessly through all channels without any proper answer to when the materials will be delivered & installed. The so called 100% blackout curtains are nowhere near that figure, save your time & money by getting another provider for curtains.
Response from FIXIT DESIGN CARPETS AND CURTAINS TRADING LLC
Thank you for sharing your feedback. However, we are unable to identify any customer record matching the details mentioned in this review, including the villa project, curtains and carpets order, or installation concerns. We take genuine customer feedback very seriously, but we also want to ensure that reviews accurately reflect real customer experiences with our company. If you are a genuine customer, please contact our team with your order or project details so we can investigate the matter and resolve any concerns regarding delivery, installation, or product specifications. We are committed to providing our customers with professional service and quality products.
10 Sept 2026
SERGEY VOLKOV
Google
Fixit curtains did a fantastic job installing the curtains. Super nice people and nice and clean! Beautiful job
Response from FIXIT DESIGN CARPETS AND CURTAINS TRADING LLC
Thank you for your wonderful review! We’re delighted you’re happy with our team and the curtain installation. Your kind words mean a lot to us
10 Aug 2026
Merril Mascarenhas
Google
Great job by Rasheed and team ! We got curtains delivered on time and as required. Definitely recommend this team!
Response from FIXIT DESIGN CARPETS AND CURTAINS TRADING LLC
Thank you for your 5 star review.
10 Jul 2026
Eddie Baldini
Google
Rating only — no comment text.
10 Jul 2026
SAHIL JAIN
Google
Rasheed and team did an excellent job. Thorough professionals
Response from FIXIT DESIGN CARPETS AND CURTAINS TRADING LLC
Thank you for your 5-star review! We're delighted to hear that Rasheed and the team provided excellent service. Your appreciation of their professionalism means a lot to us. We look forward to serving you again!
10 Jun 2026
Rasheed Erayathara
Google
Exlend work
Response from FIXIT DESIGN CARPETS AND CURTAINS TRADING LLC
Thank you so much for your kind feedback. We truly appreciate your kind words and are glad you liked our work. Your support motivates our team to continue delivering excellent quality and service. We look forward to serving you again! 😊 …
10 Jun 2026
Automagic Automagic
Google
Good job for our workshop, fast installation
Response from FIXIT DESIGN CARPETS AND CURTAINS TRADING LLC
Thank you for your kind 5 star review
10 May 2026
Ralph Assi
Google
Rashid did great job
Response from FIXIT DESIGN CARPETS AND CURTAINS TRADING LLC
Thank you for your kind 5 star review
10 May 2026
Sapra
Google
Excellent work
Response from FIXIT DESIGN CARPETS AND CURTAINS TRADING LLC
Thank you so much for your 5 star review. Stay connected with us for more quality services for your place.
10 May 2026
A Alhammadi
Google
Horrible they don’t even respond :) Bad quality curtains, the install this 14/09/24. Now I’m asking them to fix yet they are ghosting me again and again.
Response from FIXIT DESIGN CARPETS AND CURTAINS TRADING LLC
We’re really sorry for your experience and the inconvenience caused. This is not the service we aim to provide. Please share your details so we can resolve this issue as soon as possible. Please contact directly at +971 55 472 2980
10 Apr 2026
Natalie Brown
Google
We have been using Fix it for 4 years now and they have been professional and friendly. We always have lovely quality rugs and blinds. Thank you
Response from FIXIT DESIGN CARPETS AND CURTAINS TRADING LLC
Thank you so much for your kind 5 star review. Stay connected for the further services in future.
10 Apr 2026
abdulla umer
Google
Its a Great Fix !! Thank you Rashid and fixit Team
10 Apr 2026
Stephen Thomson
Google
Great service. Very quick turnaround. Very professional.
Response from FIXIT DESIGN CARPETS AND CURTAINS TRADING LLC
Thank you so much for your kind review about our company
10 Apr 2026
Daniel Langley
Google
Rasheed was excellent. Curtains fixed very well and quickly.
Response from FIXIT DESIGN CARPETS AND CURTAINS TRADING LLC