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Home/Real Estate/Highline Real Estate
Highline Real Estate logo

Real Estate

Highline Real Estate

Buy & Sell · Dubai

Google4.8(136)
0+ yearson market

What the reviews say

AI summary from 124 analysed reviews

Highline Real Estate has received overwhelmingly positive feedback for its dedicated agents who provide exceptional service throughout the property buying and renting process. However, there are some serious concerns regarding professionalism and communication, particularly in handling deposit refunds and managing client expectations.

Star distribution4–5★ vs 1–3★ from Google

Working well (95%)

  • Agents like Waseem, Haseeb, and Saira are praised for their professionalism, knowledge, and responsiveness.
  • Clients appreciate the personalized approach and attention to detail in understanding their property needs.
  • The company is noted for making the property search process smooth and stress-free.
  • Highline Real Estate has a good understanding of international buyers' needs and payment procedures.
  • Many clients recommend specific agents for their dedication and support throughout the buying or renting process.

Complaints (5%)

  • Some clients reported unprofessional behavior and poor communication from certain agents, particularly Saira.
  • There are complaints about delays in deposit refunds, with one client waiting a month for their money.
  • Instances of fake ads and misleading practices have been reported, causing frustration for potential renters.
  • A few reviews mention a lack of accountability and transparency from the agency.
  • Negative experiences overshadow the positive feedback for some clients, leading to strong warnings against using their services.

Review engagement signals

Owner reply rate

46%

of Google reviews

Unanswered negatives

5

reviews without reply

Review authenticity

94

out of 100

AI-generated digest based on analysis of 124 public Google Maps reviews · Updated 3 Oct 2026. Individual experiences may vary.

Last checked

  • Google reviews · today
  • AI review digest · today
  • TrustScore · today
  • AI verdict · today
TrustScore
0Needs Review
▲ +10vs last quarter

Needs Review · Google reviews, broker closings and listing activity, verified reviews, response and contract terms. How it works →

Response speed affects this company's score

Key Facts

Essential details at a glance — portfolio, terms, coverage & contact

Founded2026Response~24h4.8(136 Google)0+ years on market
Google review sentimentFrom star distribution
Working well (95%)Complaints (5%)

Team / listings

Unknown — verify with operator

estimated

Buyer commission

TBC

Agency agreement

TBC

Service areas

Al Barsha
Phone+97144332689Websitehighlinerealest.co

Office #315, The Light Commercial Tower - Al Barsha South Third - Al Barsha - Dubai - United Arab Emirates View on Google Maps→

Trust indicators

Every data point labeled by source — verified, public, company-stated or AI-estimated.

  • TrustScore

    39/100

    Verified

  • Google rating

    4.8★ · 136 reviews

    Public source

  • Years in business

    0+ years (since 2026)

    Public source

  • Contract terms

    TBC

    Company provided

  • Payout schedule

    TBC

    Company provided

  • Response speed

    ~24h average

    Public source

  • Review analysis

    AI digest from 124 Google reviews

    AI analyzed

  • Review authenticity

    94/100

    AI analyzed

  • Web presence

    Active website on file

    Public source

Compare with alternatives

Fam Properties logo

Fam Properties

High-volume sales & leasing

66TrustScore
TrustScore4.0(2)Google4.9(15,578)20+ yrs on market
Dubai Marina

AI Summary: Fam Properties has established a significant presence in the Dubai real estate market since 2006, boasting a large portfolio of over 300 agents and a commendable Google rating of 4.9 from over 15,500 reviews. However, their TrustScore of 66/100 indicates some concerns, particularly in contract checklist compliance and verified review metrics. While many agents receive high praise for their professionalism and responsiveness, there are notable complaints regarding poor communication and support from the company as a whole, which may affect post-transaction satisfaction. The agency's commission structure is typical at 2% for buyers, but potential clients should be cautious of transparency issues and the handling of security deposits. Overall, while Fam Properties has strengths in agent performance, the mixed feedback on service consistency warrants careful consideration before engagement.

ReviewsProfile

AI Verdict

Live AI analysis

Highline Real Estate presents a mixed profile for property owners considering their services. With a TrustScore of 29/100, the company shows significant weaknesses in broker activity and contract compliance, which raises concerns about their operational reliability. While they boast a high Google rating of 4.8★ from 136 reviews, the authenticity of some listings and issues with deposit refunds indicate potential risks. The average response time of ~24 hours is acceptable, but the 46% owner reply rate suggests a lack of engagement with client feedback. Owners should be cautious about the potential for unprofessional behavior and communication lapses, particularly regarding financial transactions. Overall, while there are dedicated agents, the operational shortcomings warrant careful consideration before entering a contract.

Best for: Ideal for owners seeking personalized service in Al Barsha, but wary of potential communication issues.

What could go wrong?

Risk flags to review before you sign — based on contract terms, review patterns and operational signals.

  • Verify the commission structure and contract terms before signing
  • Assess the company's track record in handling deposit refunds
  • Confirm the authenticity of property listings to avoid misleading practices
  • Evaluate the responsiveness and accountability of agents based on verified reviews

TrustScore Reviews

0 verified on platformAll sources →

No reviews yet. Be the first to share your experience.

Also see Google and Airbnb reviews. Verified TrustScore reviews use masked proof documents — see how scoring works.

Why this score

Full transparency — every point explained.

Google reputation5 / 15

Star rating, review count, and review authenticity as one score. A small sample cannot outrank a large one.

Broker activity15 / 25

Performing brokers, closings, deal value, live listings, listing quality, broker ratings, and recent pace. 17 performing brokers, 47 weighted closings, 484 live listings.

Verified reviews0 / 15

Proof-backed owner reviews. One review moves this block only a little. No verified owner reviews yet. This block is scored at zero until proof-backed reviews exist.

Response7 / 10

Measured broker WhatsApp reply time and the Google owner reply rate.

Contract checklistNot included yet

Commission, dual agency, deposit handling, off-plan incentives, and how the client exits. Contract checklist has not been reviewed yet.

Risk4 / 15

Reviewed complaint patterns. Unanswered 1–2 star reviews lower this block.

Total39 / 100

Measured from 80 of 100 points. Open blocks stay out of this total.

Get notified when this score changes:

REMAX VESTA logo

REMAX VESTA

Buy & Sell · Abu Dhabi

55TrustScore
TrustScore · no reviews yetGoogle4.8(134)0+ yrs on market
Hydra Village

AI Summary: RE/MAX Vesta, a newly established real estate agency in Abu Dhabi, has garnered a solid Google rating of 4.8 stars from 133 reviews, indicating a generally positive perception among clients. However, their TrustScore of 52/100 reveals significant concerns, particularly in verified reviews and contract terms, which remain to be confirmed. While the agency is praised for its professionalism and responsiveness, there are notable complaints regarding post-sale support and communication, suggesting potential risks in long-term client relationships. The absence of clear contract terms and commission details raises further questions about transparency and reliability. Owners should be cautious about the inconsistency in service quality and the potential for agents to disengage after transactions are completed.

ReviewsProfile
haus & haus logo

haus & haus

Design-led residential brokerage

54TrustScore
TrustScore5.0(2)Google4.8(2,757)14+ yrs on market
Dubai Marina, Downtown Dubai, Palm Jumeirah, JBR, Business Bay

AI Summary: Haus & Haus, a RERA-registered brokerage with over 14 years in the Dubai market, showcases a strong Google rating of 4.8 from 2,757 reviews, indicating a generally positive reputation. However, their TrustScore of 54/100 reveals significant concerns, particularly in contract checklist compliance and risk management. While many agents are praised for their professionalism and market knowledge, inconsistencies in service quality and communication issues have been reported, which could impact property owners' experiences. Owners should also be cautious of unexpected changes in fees and terms, as well as potential delays in receiving security deposits. Overall, while Haus & Haus offers a solid foundation, the variability in agent performance and contract terms necessitates careful consideration before engagement.

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