⭐⭐⭐⭐⭐ My stay here was truly excellent. The room was exceptionally clean, the facilities were well maintained and in perfect working order, and the peaceful atmosphere made it a great place to relax and unwind. The staff were friendly, professional, and always quick to assist with any requests. The location is also very convenient, with easy access to many nearby attractions and amenities. I highly recommend this property to anyone looking for comfortable accommodations with outstanding service. Thank you for making my stay so enjoyable—I look forward to staying here again in the future.
Response from Maison Privée
Dear Onal, it was our pleasure to host you and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back. The Maison Privee Team
28 Jul 2026
Sathiya Raj
Google
A fantastic place to stay. The apartment was spacious, comfortable, and exactly as described. The service was excellent, and the team was always available to assist when needed. I would happily book this property again
Response from Maison Privée
Dear Sathiya, it was our pleasure to host you and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back. The Maison Privee Team
21 Jul 2026
Citra
Google
Great stay with Maison Privee. The apartment was clean, comfortable, and had everything we needed. Check-in was easy, everything went smoothly, and we would definitely stay here again
Response from Maison Privée
Dear Citra, it was our pleasure to host you and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back. The Maison Privee Team
21 Jul 2026
William Manuel
Google
Had a wonderful stay at Maison Privee! The property was clean, comfortable, and exactly as described. The staff were friendly and responsive, and the check-in process was smooth. Great location and excellent service. Highly recommended, and I would definitely stay here again!
Response from Maison Privée
Dear William, it was our pleasure to host you and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back. The Maison Privee Team
18 Jul 2026
Fajar Alfiansyah
Google
I had a fantastic stay at Maison Privée. The apartment was exactly as described-modern, spacious, and spotlessly clean.
Response from Maison Privée
Dear Fajar, it was our pleasure to host you and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back. The Maison Privee Team
18 Jul 2026
Fernando Setiadi
Google
Amazing stay! The balcony with the skyline view was absolutely stunning, especially at night. Clean, comfortable. Highly recommend!
Response from Maison Privée
Dear Fernando, it was our pleasure to host you and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back. The Maison Privee Team
18 Jul 2026
Aaron George
Google
Maison Privee has some beautiful holiday home listings with stylish decor, nice furniture, and a premium overall look and feel. Although I experienced some issues during my stay, I really appreciated how their team handled the situation afterwards. They followed up and offered a fair and generous resolution. Things do not always go perfectly, but good customer service makes a big difference, and I appreciated their effort to make things right.
Response from Maison Privée
Dear Aaron, Thank you once again for your valuable feedback and understanding. It was a pleasure hosting you, and we truly hope to welcome you back to Maison Privee for an even better experience on your next visit. Regards, The Maison Privee team
18 Jun 2026
Lila M.
Google
Their agent is pakistanese named Bilal, not respectful and not doing his job which was to prelare the proprety and allow us to enter it on time instead and after waiting for 2 hours in the streest at the security gare they cancel our booking of the villa at Palm Jumeirah without any notice and without any valid reasons. I dont recommend this agency they are not serious and not respectful. They broke our whole holidays just because they dont know how to do their job
Response from Maison Privée
Dear Lila, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and sincerely apologize for the frustration and disappointment caused. This is certainly not the level of service we aim to provide. We have carefully reviewed the circumstances surrounding your reservation internally and have also addressed the concerns raised with the relevant team to help ensure a similar situation does not happen again. We value every guest and always strive to deliver a smooth and professional experience from check-in to check-out. We hope you will consider giving Maison Privee another opportunity in the future, as we would be delighted to restore your confidence and provide you with the exceptional stay we are known for. Kind regards, The Maison Privee Team
18 Jun 2026
Ray Abubakar
Google
Guest review text wasn't captured during sync — the host reply below references their feedback.
Response from Maison Privée · to this review
Dear Ray, it was our pleasure to host you and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back. The Maison Privee Team
18 Apr 2026
Marina Pastor
Google
We recently stayed in one of their apartments in Dubai Creek and couldn't have been happier with the experience. The apartment was beautiful, spotlessly clean, and had absolutely everything we needed — nothing was missing. But what really stood out was the attention and service: the staff were incredibly kind and always on hand whenever we needed anything. Highly recommend to anyone looking for a comfortable, well-managed stay in Dubai!
Response from Maison Privée
Dear Marina , it was our pleasure to host you and we are delighted to hear you enjoyed your stay. Thank you very much for your kind words and for taking the time to share your experience. We look forward to welcoming you back. The Maison Privee Team
18 Apr 2026
Dr. Dilshaad Dharsey
Google
Guest review text wasn't captured during sync — the host reply below references their feedback.
Response from Maison Privée · to this review
Dear Dr Dilshaad, this review appears to have been left in error as we have checked our records and you have not stayed with us. Kindly remove and contact the relevant branch for your experience. Regards The Maison Privee Team
18 Mar 2026
Villa Tracker
Google
Great meeting the team of Maison bringing knowledge and expertise as a leading Dubai hospitality experts
Response from Maison Privée
Thank you Villa Tracker for your kind words. We look forward to meet you again. The Maison Privee team
18 Feb 2026
lala alla
Google
Guest review text wasn't captured during sync — the host reply below references their feedback.
Response from Maison Privée · to this review
Dear Lala, this review appears to have been left in error as we have checked our records and you have not stayed with us. Kindly remove and contact the relevant branch for your experience. Regards The Maison Privee Team
18 Feb 2026
Nora Wallner
Google
We rented a villa (which turned out to be more of a regular apartment/townhouse) in the Bay Central Tower in Dubai Marina for three weeks. I found the property on Airbnb, and we were offered a better price if we booked it through a third-party platform. On the positive side, the location was central, and the apartment was quite spacious. The beds were comfortable, and the view over Dubai Marina was fantastic. Self-check-in was also straightforward, as we arrived late in the evening. Unfortunately, the negative aspects of the apartment itself far outweighed the positives. The biggest problem was the lack of cleanliness. At first glance, everything seemed fine upon arrival, but upon closer inspection, it was clear that the cleaning had been superficial. The most serious issue, and a health concern, was that the lower floor (especially the kitchen and laundry room) was infested with cockroaches, in some places quite heavily, which later explained the extremely unpleasant odor throughout the apartment. At times it was unbearable, and even airing out the apartment offered little relief. The problem was clearly known – scented sticks were scattered throughout the apartment, and insect spray was readily available. While the washing machine and dryer worked, they were also filthy and smelled unpleasant; the filters hadn't been cleaned in ages. There was no detergent provided, so we had to buy everything ourselves. The vacuum cleaner was also dirty and neglected. When we changed the bed linens, we discovered disgusting, large stains on the mattress and pillows. Some of the lights didn't work, and some of the kitchen appliances were broken. The blender leaked and was therefore unusable. The handle of the frying pan simply came off during use, the kitchen faucet was very loose and unstable, and there was no hot water on the lower floor. The furniture was generally very worn, the sofa and carpets were covered in unsightly stains, plaster was crumbling off the walls in places, and there were also visible signs of old water damage that had never been painted over. The safe didn't work, and some of the cabinet hinges were torn out. There was only one television for the entire apartment, and it was in the living room. It was an older Philips model, so Netflix didn't work, of course. There were exactly two water glasses – clearly insufficient for an apartment in this price range that's supposed to accommodate six people. We reported all of these issues to the landlord. Communication and problem resolution were extremely slow. We sometimes had to speak with three different employees because we often didn't receive a response for hours. I also had to urge them to send the final bill; otherwise, I probably wouldn't have received it to this day. When it came to payment, everything went very quickly, and we received immediate responses. During our stay, we requested a personal meeting with an employee and showed them the issues. They offered to repaint the affected walls and also said they would send pest control. Due to the chemicals used, we would have had to leave the apartment for a day – so we decided against it. It would have been better to take care of these things right away, or even before renting out the property. In my opinion, the apartment shouldn't have been rented out in this condition at all. I would have liked to write a positive review, but unfortunately, due to the numerous problems we encountered, this isn't possible. It's very disappointing and frustrating, as we actually liked the apartment – however, in our view, it needs a thorough deep cleaning, and some of the furniture and fixtures need replacing. Because of the many problems we experienced, we will not be booking with this provider again and therefore cannot recommend them.
Response from Maison Privée
Dear Nora, Thank you for taking the time to share such detailed feedback about your recent stay with us. We are genuinely sorry that your experience did not meet either your expectations or the high standards we strive to deliver. First and foremost, we sincerely apologize for the inconvenience you experienced. While we are pleased to hear that you appreciated the apartment's location, spacious layout, comfortable beds, marina views, and the smooth self-check-in process, we regret that these positives were overshadowed by the issues you encountered during your stay. As soon as you brought your concerns to our attention, our team remained in regular contact with you and arranged for a member of our operations team to visit the property in person to inspect each of the reported items. Following that visit, we immediately organized professional maintenance works, including repainting the affected areas and scheduling a licensed pest control treatment. Unfortunately, as explained at the time, the pest control process required the apartment to remain vacant for several hours due to the products used, and you understandably preferred not to disrupt your holiday by vacating the property. We fully respected your decision. In addition, our housekeeping and maintenance teams carried out a comprehensive inspection after your departure. The property underwent a deep clean, the laundry appliances were professionally serviced, damaged kitchen utensils and equipment were replaced, maintenance issues were repaired, and our pest control contractor completed a full treatment followed by preventive inspections to ensure the issue was fully resolved. We have also reviewed our internal quality control procedures to strengthen our pre-arrival inspections and prevent similar situations from occurring in the future. Regarding communication, we are sorry that you felt our response times were inconsistent. While several departments were involved to ensure that each issue was handled by the appropriate team, we appreciate that this may not have felt seamless from your perspective. We have already reviewed this internally to improve communication and provide guests with a single point of contact whenever possible. We understand your disappointment and genuinely regret that your holiday experience was affected. Guest feedback—whether positive or critical—is invaluable in helping us improve, and we have taken your comments seriously. We sincerely hope you will consider giving us another opportunity in the future. We would be delighted to welcome you back and provide the level of service and accommodation that we are confident reflects our usual standards. Should you decide to stay with us again, please feel free to contact us directly so that we can personally oversee your reservation and ensure you have a seamless and enjoyable experience. Thank you once again for your feedback, and we wish you and your family all the very bes Regards, The Maison Privee team
18 Feb 2026
Nisar Ali
Google
Great experience with Maison Privée. Special thanks to Shaheryar for his professionalism and support. Highly recommended!
Response from Maison Privée
Dear Nisar, it was our pleasure to host you and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back. The Maison Privee Team
18 Feb 2026
ashutosh khosla
Google
Law
Response from Maison Privée
Dear Ashutosh, it was our pleasure to host you and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back. The Maison Privee Team
18 Feb 2026
bikesh tamang
Google
Thank you sheryar
Response from Maison Privée
Dear Bikesh, it was our pleasure to host you and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back. The Maison Privee Team
18 Feb 2026
Lea mariano
Google
Thank you Mr. Sheharyar for helping us
Response from Maison Privée
Dear Lea, it was our pleasure to host you and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back. The Maison Privee Team
18 Feb 2026
Yasir Mohiden
Google
thank you sheharyar
Response from Maison Privée
Dear Yasir, it was our pleasure to host you and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back. The Maison Privee Team
18 Feb 2026
rizwan samar
Google
Stayed at apartment in Five Palm and it was lovely. Great host always responsive Totally recommended
Response from Maison Privée
Dear Rizwan, it was our pleasure to host you and we are delighted to hear you enjoyed your stay. We look forward to welcoming you back. The Maison Privee Team
