As a property owner, I am entering my fifth year of partnership with MHH. I would like to reiterate my satisfaction and gratitude for their impeccable service, availability, and the excellent advice they provide to clients to ensure a high-quality experience. My sincere thanks and congratulations go to the entire team, led by Ms. Abir. I highly recommend their services.
Response from Monty Holiday Home L.L.C.
Hello Mr.Berbagui Thank you so much for your kind words and continued trust — both as a guest and as the owner. It truly means a lot to us. We’re so glad to hear you’re happy with how we manage the studio, and we’ll keep doing our best to maintain that level of care and service. Wishing you all the best too!
10 Jul 2026
JONATHAN IKHELEGBE-OJO
Google
They’ve been absolutely amazing
Response from Monty Holiday Home L.L.C.
Thank you so much, Jonathan — we truly appreciate your kind words!
3 Jul 2026
Mohamad Family
Google
Excellent service from start to finish. The Monty holiday Home team is professional, responsive, and takes great care of my property. They have made the entire short term rental process completely hassle free, and I highly recommend them to any property owner looking for reliable property management.
Response from Monty Holiday Home L.L.C.
Dear Mohamad Family, Thank you very much for your kind review and for taking the time to share your experience with Monty Holiday Home. We truly appreciate your thoughtful words and are grateful for the opportunity we had to manage your property. It was a pleasure working with you, and we're delighted to know that our team made your short-term rental experience smooth and hassle-free. Your recommendation means a great deal to us, and we sincerely thank you for the trust and confidence you placed in our team throughout our partnership. We wish you all the very best in your future endeavors, and should you ever require our services again, we would be delighted to assist you. Kind regards, The Monty Holiday Home Team
3 Jul 2026
Mohammed Thoufeeq
Google
I was staying in one of your properties and it was amazing experience with beautiful views thank you for hosting me
Response from Monty Holiday Home L.L.C.
Thank you Mouhammed so much for your kind words. We’re really happy to hear you had an amazing experience and enjoyed the beautiful views. It was a pleasure hosting you, and we would be happy to welcome you again anytime.
30 Jun 2026
Mazhar Sharif
Google
Its amazing place to stay.. I have stayed for 2 months with my kids and I would highly recommend this place.. it's pieceful and away from Dubai heavy traffic.
Response from Monty Holiday Home L.L.C.
Thank you so much! A two-month stay with your kids means the world to us. This is exactly what holiday property management in Dubai should feel like: peaceful, comfortable, and well looked after. We hope to welcome you back soon!
30 Jun 2026
Anastasia Pichugina
Google
Update: The deposit has been received. Rating a 3 stars only because it took 6 weeks to receive a deposit. The apartment is great, and the customer service team is helpful. We rented an apartment for a month in Downtown on the Boulevard. Whilst the apartment was lovely, the deposit refund process has been extremely painful. It has been over a month since we checked out and despite multiple follow ups and calls we have not received the deposit back. The apartment was returned in perfect order which was confirmed by Monty however we are still awaiting the full deposit returned.
Response from Monty Holiday Home L.L.C.
Dear Anastasia, thank you for your review. We’re glad to hear you enjoyed the apartment. Regarding the refund, we’d like to clarify for transparency. The delay was due to an error from our payment provider, Network International, who processed the refund to an incorrect card. This was unfortunately outside of our control. We also experienced additional delays due to recent disruptions affecting banking processes in the region. As soon as the issue was identified, we acted immediately, provided full documentation, and initiated the correction. The full refund of AED 2,072 is now being reprocessed to your correct card. We have been committed to resolving this from the start and appreciate your patience. We hope you’ll consider updating your review once the refund is completed. Monty Holiday Home team
30 Apr 2026
ZAIM LEB
Google
We(my family and I)had a really great stay at Monty Holiday Homes. The apartment was super clean and comfortable, and the service was excellent from start to finish. The location was perfect, and the building had everything I needed. George and Abrar were especially helpful during my stay, I’d definitely recommend staying here. Ziad and Tina Moufarrej
Response from Monty Holiday Home L.L.C.
Dear Ziad and Tina, Thank you so much for your wonderful 5-star review! We’re truly delighted to hear that you and your family had a great stay and found the apartment clean, comfortable, and perfectly located. It’s especially lovely to know that George and Abrar were able to support you and make your stay even more enjoyable—I’ll be sure to share your kind words with them. We sincerely appreciate your recommendation and would be more than happy to welcome you and your family back to Monty Holiday Homes anytime. Warm regards, Monty Holiday Home Team
28 Feb 2026
George Connolly
Google
Flat hadn’t been cleaned. Bathroom / shower has a leek. Flat was cleaned after we requested it but the leek hasn’t been fixed after several communications. We booked over NYE but they haven’t done done the due diligence to apply and provide us with access badges so it means we can’t leave our property during the NYE celebrations in downtown even though that is the only reason we paid a huge premium and booked that property. Disgraceful. We have since spoken directly to Emaar who have confirmed in writing to us and also to Monty holiday homes directly confirming that Monty holiday homes ignored direct communications from Emaar regarding the NYE passes for residents and by ignoring that information and telling us and Airbnb something else Monty homes then misrepresented the truth to us and Airbnb. AVOID THIS COMPANY
Response from Monty Holiday Home L.L.C.
Dear George, We sincerely apologize for the inconvenience you have experienced. Regarding the flat, we understand that it was not initially prepared to your expectations, and our team arranged for it to be cleaned promptly after your request. Concerning the water leak in the bathroom/shower, our maintenance team has inspected the issue, and we are actively following up to have it resolved as quickly as possible. Regarding the New Year’s Eve access badges, please note that these badges are issued strictly by Emaar and are only for building entry purposes. The barrier will be open until 4:00 PM, and re-entry will only be allowed after 1:00 AM. Guests are still able to leave the building, but re-entry is subject to this timing. We understand this has caused frustration, and we regret any inconvenience it may have caused to your plans. We remain committed to assisting you and will continue coordinating with the relevant parties to minimize any further inconvenience. Your comfort and satisfaction are very important to us, and we appreciate your patience as we resolve these matters. Best regards, Monty Holiday Home Team
31 Jan 2026
Chris Gateau
Google
Stayed with Monty in their BLVD heights apartment for 8 months. Their team was a pleasure to work with, and extremely responsive. Nouman was the lead, and he was always helpful and responsive during several extensions, and whenever there were any issues. Great host, and great apartment. Will certainly use them in the future.
Response from Monty Holiday Home L.L.C.
Dear Chris, Thank you so much for your wonderful review! It was truly a pleasure hosting you over the past 8 months at BLVD Heights. We’re delighted to hear that you enjoyed your stay and that our team—especially Nouman—was able to support you throughout your extensions and any concerns you had. We appreciate your trust and look forward to welcoming you back anytime in the future. You will always be a valued guest with us! Kind regards, Monty Holiday Home Team
31 Dec 2025
Shagan
Google
Abraar took really good care of me. The property felt very homely. Thank you for your service.
Response from Monty Holiday Home L.L.C.
Dear Shagan, Thank you so much for your wonderful 5-star review! We’re truly happy to hear that Abraar took great care of you and that the property felt homely during your stay. Your kind words mean a lot to our team and motivate us to keep delivering the best service possible. We look forward to welcoming you back again soon! Monty Holiday Home Team
31 Dec 2025
kaoutar moumni
Google
really enjoyed my stay! The place was super clean, in a perfect downtown location with everything close by. Ahmed Gamal was very professional, helpful, and just an all-around great guy. Would definitely recommend!
Response from Monty Holiday Home L.L.C.
Dear Kaoutar, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your stay and appreciated the cleanliness and central location. Ahmed will be very happy to know his efforts made your experience even better. It was a pleasure hosting you, and we look forward to welcoming you back again soon! Warm regards, Monty Holiday Home Team
31 Oct 2025
Etienne BIENVENU
Google
Ahmed from MIDO Holiday Homes was outstanding! He guided us through the entire booking process with professionalism and incredible responsiveness. Everything was smooth and stress-free thanks to his support. I highly recommend MIDO Holiday Homes and especially Ahmed for anyone looking for a reliable and friendly service.
Response from Monty Holiday Home L.L.C.
Dear Etienne, Thank you so much for your wonderful 5-star review! We’re thrilled to hear about your great experience with Ahmed and that everything went smoothly. Your recommendation means a lot to us, and we look forward to hosting you again soon! Monty Holiday Home Team
31 Oct 2025
Muhammad
Google
I had an amazing stay at one of the studio in dubai mall apartments. The entire team was very professional and helpful, especially Nouman from the sale. specious brand new apartment and great value for money. Highly recommended
Response from Monty Holiday Home L.L.C.
Dear Muhammad, Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you had an amazing stay and appreciated our team’s professionalism — especially Nouman’s assistance. Delighted you enjoyed the brand-new studio and found it great value for money. We truly appreciate your recommendation and look forward to welcoming you back soon! Warm regards, Monty Holiday Home Team
31 Oct 2025
Roberto
Google
Worst rental company I have ever dealt with. After more than 2 months of my check out, they still haven’t refunded my security deposit. Even after following up multiple times, they do not respond.
Response from Monty Holiday Home L.L.C.
Dear Roberto, Thank you for your feedback. To clarify, there is no deposit pending. The full amount was used to cover the following: Two lost Emaar access cards – AED 600 (as charged by the building) Professional curtain cleaning – AED 551.25 (discounted rate) Damaged salad bowl – AED 50 A detailed report with the above breakdown was already shared, and the total matched the deposit amount exactly. We regret that this situation resulted in a one-star review despite the charges being transparently documented and communicated. If you’d like, we can review the charges together or resend all supporting documents for your reference. We always aim to handle these matters with fairness and respect toward all our guests. Wishing you safe travels ahead, Monty Holiday Home Team
31 Oct 2025
Selestina Suran
Google
I stayed in one of their apartments for two months. After that, I asked to extend my stay for just 10 more days — and they charged me an unreasonably high amount, more than half of the original monthly price. I had no choice but to pay. When I checked out, they promised to return my deposit, but I had to wait for over a month and kept texting them. Eventually, they sent back only half of it, claiming the apartment wasn’t clean and that they found a “stain” — which had been there since the beginning. This company is extremely unreliable and dishonest. They advertise lower prices, but then charge extra hidden fees — for example, AED 1500 as an “agency fee” — and every following month, the rent price mysteriously increases. Their main goal is just to squeeze as much money from you as possible. The staff are rude and unprofessional. I strongly do not recommend Monty Holiday Home to anyone. Be careful before booking with them.
Response from Monty Holiday Home L.L.C.
Hi Sabrina, We’re sorry to hear you feel this way. Your booking and deposit were handled entirely according to policy. AED 400 was deducted from your AED 1,000 deposit to cover documented cleaning after your stay, supported by before-and-after photos. The remaining AED 600 was refunded within 10 days after receiving your bank details. The rate for your short 10-day extension was charged at the standard nightly price, which includes utilities, cleaning, and all related costs. Monthly bookings are always discounted, while short extensions follow the daily rate. We also work with licensed third-party agents who assist with viewings, handle payments, and provide on-ground guest support during the stay. Their agency fees are disclosed upfront as part of the booking process. We always aim to be transparent, fair, and responsive to every guest. Supporting documents and photos have been shared privately, and we’re happy to provide them to the platform if needed.At Monty Holiday Home, we believe hospitality means honesty. Our goal is always to deliver a fair, transparent, and comfortable experience for every guest. Monty Holiday Home team
31 Oct 2025
Antonio Iglesias
Google
No deposit giving back i was thinking are serious but no one answer one week waiting they say only 48 hours now Mr Ahmed no answer but thank you
Response from Monty Holiday Home L.L.C.
Hello Mr. Iglesias, We sincerely apologize for any inconvenience caused. After the post check-out inspection, we found that there were damages in the apartment, which is why the security deposit was not refunded. Please find attached the link to the inspection report for your reference: [https://portal.breezeway.io/task/report/2f42cb4d-4c97-47a2-9cdc-19636cc26a78]. Thank you for your understanding, and please don’t hesitate to reach out if you would like to discuss this further. Best regards, Monty Holiday Home Team
31 Aug 2025
Imad Qadoumi
Google
I have entrusted my newly purchased apartment with Monty Holiday Home LLC from the first day it was handed over to me by the developer. The Monty team has handled the apartment very professionally by furnishing it, making sure that it is occupied the year round and keeping it maintained throughout the year. I am very thankful to the Monty team for the years they have looked after the apartment and I highly recommend them to any body who wishes to put his property out in the market as a Holiday home.
Response from Monty Holiday Home L.L.C.
Dear Mr. Qadoumi, We sincerely appreciate the time you took to share such a glowing review and for awarding us 5 stars! It has been an absolute privilege to manage your apartment from the very beginning, ensuring it remains furnished, occupied, and well-maintained year-round. Your recommendation means a lot to us, and we are truly grateful for the trust you’ve placed in Monty Holiday Home LLC over the years. We hope to have the opportunity to work with you again in the future. Please know that our team is always here should you need assistance or decide to partner with us again. Wishing you all the best and looking forward to staying in touch! Warm regards, Monty Holiday Home LLC
31 Jul 2025
Hassan Karmani
Google
I had a great experience during my stay. The team was very professional and incredibly helpful throughout the entire process. Their support made everything smooth and stress-free, especially thanks to the sales agent Noman Hussain. Highly recommended!
Response from Monty Holiday Home L.L.C.
Dear Hassan, Thank you so much for your 5-star review! We're delighted to hear that you had a great experience during your stay. Your kind words about our team — especially Noman Hussain — truly mean a lot. We're proud to have him as part of our team, and we're glad he was able to make your stay smooth and stress-free. We hope to welcome you back again soon! Warm regards, Monty Holiday Homes
31 Jul 2025
dana.doniati
Google
Honestly, working with this team has been a game-changer. I used to stress about keeping my place booked and dealing with guest stuff, but now it’s all handled and done way better than I ever could. They’re super responsive, they actually care about the property, and I can see that in how they manage everything. I get regular updates, my place is always clean, and the returns have been solid. It feels good knowing my apartment’s in good hands and still making money without me lifting a finger. Wish I had done this sooner.
Response from Monty Holiday Home L.L.C.
Thank you Dana! this truly made our day! At Monty Holiday Home, we care deeply about what we do, and it’s amazing to hear it’s making a real difference for you. We’re so glad you trusted us with your place and yep, we wish you had joined us sooner too! Here’s to more stress-free returns and happy guests ahead. Monty team
31 Jul 2025
Biren Deliwala
Google
It’s been a week since I stayed here and they have not returned my security deposit. No one is replying and picking up my call. The next step I am doing is contacting the police. This is so unprofessional and frustrating. Will not recommend this company
Response from Monty Holiday Home L.L.C.
Dear Biren, We sincerely apologize for the inconvenience and the delay in resolving the matter regarding your security deposit. There was a miscommunication on our part, and we deeply regret any confusion this may have caused. We will investigate the situation further to ensure this does not happen again. Please note that the security deposit was held by the bank and was never actually deducted. The amount should now be released by your bank, so kindly check with them. Once again, we truly apologize for the delay in informing you about the security deposit status. Thank you for your understanding. Best regards, Monty Holiday Home Team
