Worst management and poor services. Your database didn’t recognize me as a client because I didn’t reach to this point, your team waisted my through the poor communication, every time they change their words, the rental upfront fees for short time the same as the annual one except for dewa deposit. They give fragments information after many delays. They knew my deadline to move out from my holiday apartment, in the last 2 days they told me they still need to check with the owner for the monthly basis even though they said earlier that they checked and it was confirmed. My real estate agent was having a hard time dealing with them, he had to connect me directly with them at the last time. No resolution and no respect for the client needs and time.
Response from ORO24 REAL ESTATE DEVELOPMENT L.L.C
Hello from ORO24, Our database DOES NOT identify your details as one of our customer or vendor. To verify your identity and that you have genuine concern, please write to us at escalations@oro24.com, with your contact details. We look forward to assisting you!
5 Oct 2026
D J
Google
Guest review text wasn't captured during sync — the host reply below references their feedback.
Response from ORO24 REAL ESTATE DEVELOPMENT L.L.C · to this review
Hello from ORO24, Our database DOES NOT identify your details as one of our customer or vendor. To verify your identity and that you have genuine concern, please write to us at escalations@oro24.com, with your contact details. We look forward to assisting you!
3 Oct 2026
Ahmad Alhaj
Google
Very disappointing experience with Levanto. My biggest concern is the penalties and additional charges added to my account due to calculation/accounting errors and the company’s failure to inform me about them promptly. I have always made my payments on time, yet these amounts accumulated and became significantly higher. I believe it is unfair to hold me responsible for charges resulting from the company’s own errors or from penalties I was not properly notified about. I am formally requesting a full review of my account and the removal of these penalties and additional charges. On top of this, my apartment in Levanto was supposed to be handed over in December 2025, and it is now September 2026 — I am still waiting, without a clear and final handover date. I expect the company to correct the accounting issues, remove the disputed penalties, and provide a clear solution and handover date. Transparency, accurate accounting, and proper communication should be basic standards when customers invest significant amounts of money in a property.
Response from ORO24 REAL ESTATE DEVELOPMENT L.L.C
We understand your concern, and we’re here to help. Please reach out to us via email at escalations@oro24.com, or alternatively, provide your name and contact number and we will get in touch with you shortly.
2 Oct 2026
Jo Ge
Google
I would give zero if I could. The property is good but the service is so terrible. They overcharge for everything, entangle you in absurd clauses, and drag on all processes for weeks and weeks. Basically, a worse version of what everyone else does. Go with some other developers.
2 Oct 2026
Anish Thakkar (Doc Thakkar)
Google
I am an owner of a 2-BR within the (delayed) Kyoto project. I was originally told that there would be grace on payments if the project wasn’t completed by the intended date. Unfortunate how in reality, there is no flexibility on payments at all. Furthermore, legal agreements like the SPA (Sales and Purchase Agreement) which are standard in the UAE aren’t available to the buyer. This is my situation, even after over 2 years of making timely payments. When I asked for assistance due to the delay affecting my finances, I was told that nothing could be done. Therefore, I would not recommend and would encourage people to consult a lawyer before purchasing.
Response from ORO24 REAL ESTATE DEVELOPMENT L.L.C
We understand your concern, and we’re here to help. Please reach out to us via email at escalations@oro24.com, or alternatively, provide your name and contact number and we will get in touch with you shortly.
2 Oct 2026
Jake Bonzi
Google
Very unwelcoming staff however the security was nice.
Response from ORO24 REAL ESTATE DEVELOPMENT L.L.C
Hello from ORO24, Our database DOES NOT identify your details as one of our customer or vendor. To verify your identity and that you have genuine concern, please write to us at escalations@oro24.com, with your contact details. We look forward to assisting you!
25 Sept 2026
Elena Elans
Google
Rating only — no comment text.
18 Sept 2026
Zine Labidine DELIMI
Google
Great developer with very good quality of finishing
18 Sept 2026
Allia Mae Hilario
Google
I would like to sincerely thank Jamima from ORO24 for her excellent assistance and for patiently helping me with all my inquiries and my client’s requirements. Your professionalism, responsiveness, and support are truly appreciated. Also, special thanks to the reception team, Lorence and Mariann for their warm welcome, kindness, and excellent service. You all made my experience at ORO24 very pleasant and professional. Thank you, ORO24, for having such a wonderful and supportive team! 🙏🏻✨ Highly recommended!
18 Sept 2026
Halah Taha
Google
My experience with this developer has been absolutely terrible. I purchased an apartment that was supposed to be handed over in September this year, yet the construction progress appears to be nowhere near 20% complete! Today, ORO24 sent me a threatening email about terminating my apartment over an alleged AED 531 charge for a supposedly delayed payment. I have no idea where this amount came from. I called my bank and confirmed that all my cheques were processed smoothly with no payment issues. Please be extremely careful their communication is not transparent or straightforward, and I would not trust them! It was my biggest mistake to buy from them
Response from ORO24 REAL ESTATE DEVELOPMENT L.L.C
We understand your concern, and we’re here to help. Please reach out to us via email at escalations@oro24.com, or alternatively, provide your name and contact number and we will get in touch with you shortly.
9 Sept 2026
AS Dubai
Google
Visited ORO24 office regarding my property purchase and had a very good experience. The team was professional and organised, and I was able to get clear answers regarding my documentation and payment-related queries. I particularly appreciated that I didn't feel rushed during the discussion. Everything was explained properly.
9 Sept 2026
Mas
Google
Rating only — no comment text.
9 Sept 2026
Santiago Nisha
Google
Rating only — no comment text.
9 Sept 2026
abdullah mahmoud
Google
Very Good Experience with the Team in Community management & Head Office all the team was helping to Finalize my Tenant Agreement as soon as they Can Including Ms Jamima, Mr Muhammad Diaa, Mr, Muhammad Wael, Mr Soliman very good team, I'm very happy with the Community itself too much clean, Greens and Gorgeous Amenties
9 Sept 2026
Angel Dipti
Google
Very happy with my experience with ORO24. The team was supportive and kept everything clear and straightforward. Communication was good throughout, and the overall process was handled professionally.
9 Sept 2026
kay dee
Google
Had contact with Slimane and he was helpful with all issues. Took time to understand and went out of his way to assist. Very helpful and gave great advice.
9 Sept 2026
Manu Manoj
Google
Rating only — no comment text.
9 Aug 2026
Aditi Gandhi
Google
I had a great experience working with slimane from ORO24. He guided me through the entire process of signing the documents and handled all the paperwork for my new home with professionalism and patience. Since it was my first time managing everything on my own in Dubai, I was a little nervous, but he made the whole experience incredibly smooth and stress-free. He was always friendly, responsive, and willing to answer all my questions, no matter how small. His support and attention to detail made a huge difference, and I truly appreciate all the help he provided. I would highly recommend him to anyone looking for a seamless and hassle-free experience. Thank you so much!
9 Aug 2026
Avtaar Singh
Google
Rating only — no comment text.
9 Aug 2026
Humi Khan
Google
Amazingly warm staff specially Mr. Suleman. Very accommodating and helpful with extremely calm in undertaking the need of the client. Looking forward to future dealings with him and ORO.