GoogleWe rented one of their apartments for two full months, and unfortunately, the overall experience was extremely disappointing. From the beginning, the apartment had several issues. The bathroom water was orange and filthy, and the apartment had clearly not been properly cleaned before we moved in. The access cards for both the building entrance and parking were not working. We contacted them several times to get this resolved, but we were repeatedly told to speak to security. Even after approaching security, they were unable to help us. The apartment itself was also poorly maintained, with holes and damage on the walls and issues with the ceiling that should have been addressed before renting it out. On top of all this, we paid a AED 1,000 security deposit, which has still not been returned even after one and a half months. They also deducted AED 200 from the deposit as a cleaning fee for a one-bedroom apartment. Overall, the way the issues were handled was extremely frustrating. Communication was unhelpful, and we felt that our concerns were not taken seriously. Based on our experience, I would definitely not recommend renting from them. The condition of the apartment, lack of proper support, and the delay in returning the security deposit made this a very disappointing experience.
9 Sept 2026
GoogleDO NOT RENT FROM THIS COMPANY — TERRIBLE EXPERIENCE We rented a one-bedroom apartment for two months and had problems from day one. The bathroom water was orange and dirty, the apartment was poorly cleaned, and there were holes/damage in the walls. The access cards for the building and parking didn’t work. Despite contacting them multiple times, we were repeatedly told to speak to security, who couldn’t help either. The worst part is our AED 1,000 security deposit. It has been around 3 months since we moved out and we are still waiting for it. They also deducted AED 200 for cleaning and tried to deduct another AED 200 for an iron that was still perfectly functional, only having a mark on the surface. We even offered to bring it to their office to prove it worked, but they refused and gave us the choice of accepting the deduction or buying a replacement. Very unprofessional and frustrating experience. Poor communication, poor handling of issues, and unacceptable treatment regarding the deposit. I would not recommend renting from them. Make sure you document everything before moving in.
9 Sept 2026
GoogleWe recently booked our vacation stay through Petals Holiday Homes, and the experience exceeded our expectations from start to finish. The Property: The apartment was spotless, beautifully decorated, and exactly as pictured in the listings. You could tell real thought went into the interior design and guest comfort. Amenities & Comfort: The kitchen was fully stocked with everything we needed, the Wi-Fi was fast, and the linens/towels were fresh and high quality. Customer Service: The check-in process was seamless. The host team was super responsive, welcoming, and checked in on us to make sure we had everything we needed without being intrusive. It truly felt like a home away from home with the luxury of a hotel stay. I would highly recommend Petals Holiday Homes to anyone looking for a hassle-free, comfortable holiday. We will definitely be booking with them again!"
30 Jul 2026
