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Home/Holiday Homes/Raine & Horne Vacation Homes/Reviews

Reviews for Raine & Horne Vacation Homes

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4.4/ 5
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Raine & Horne Vacation Homes logo

Raine & Horne Vacation Homes

Holiday Homes

4.4★ avg365 reviews
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Raine & Horne Vacation Homes
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NIKHIL BHILARE
Google

I had an excellent stay at this studio apartment. The room was clean, spacious, and very comfortable. The staff were friendly, courteous, and always willing to help, especially Ssimran, who made my stay even more enjoyable with her kindness and professionalism. The check-in and check-out process was smooth, and the overall service was outstanding. I would highly recommend this place to anyone looking for a comfortable and pleasant stay.

17 Jul 2026

Kim Hong
Google

Very bad experience with this company, they are telling everything bad when you check out purposes not refund your deposit money

3 Jul 2026

Arthur Macdonnell
Google

Ssimran is the best & great service!

30 Jun 2026

Ho Hu
Google

Bad company, blame everything to client, purpose not refund deposit amount

30 Jun 2026

Ali Zarei
Google

I stayed at boulevard and zohra was a good agent

31 May 2026

Таня Римская
Google

Guest review text wasn't captured during sync — the host reply below references their feedback.

Response from Raine & Horne Vacation Homes · to this review

Dear Guest, We strive to make sure that our guests have the best possible experience, so your feedback is much appreciated. We are always looking for ways to improve our services. Regards

30 Apr 2026

Lydia Redman
Google

Ssimran was fantastic and very helpful

Response from Raine & Horne Vacation Homes

Dear Lydia, We are delighted to know that you enjoyed your stay with us. Providing our guests with a memorable and comfortable experience is always our top priority, and your kind feedback truly means a lot to us. We sincerely appreciate you taking the time to share your thoughts, as your feedback helps us continue improving our services. We hope you had a wonderful stay and look forward to welcoming you back again in the near future. Thank you for choosing to stay with us.

30 Apr 2026

Harman Mann
Google

Hey,this is Harman who’s stayed in raine and horne vacation homes .It was great experience with you.I had a pleasant stay there that apartment was very comfortable and clean.Location is great and easy to reach.But the best thing which I got there is staff (Ms.parneet)Who’s in front of reception.She’s very friendly and helpful.Check -in and Check-out very smooth because of her.she’s very polite and welcoming

Response from Raine & Horne Vacation Homes

Dear Harman, We are delighted to know that you enjoyed your stay with us. Providing our guests with a memorable and comfortable experience is always our top priority, and your kind feedback truly means a lot to us. We sincerely appreciate you taking the time to share your thoughts, as your feedback helps us continue improving our services. We hope you had a wonderful stay and look forward to welcoming you back again in the near future. Thank you for choosing to stay with us.

28 Feb 2026

Jana Savic
Google

They were very pleasant and extremely helpful regarding my booking.

Response from Raine & Horne Vacation Homes

Dear Jana, We are delighted to know that you enjoyed your stay with us. Providing our guests with a memorable and comfortable experience is always our top priority, and your kind feedback truly means a lot to us. We sincerely appreciate you taking the time to share your thoughts, as your feedback helps us continue improving our services. We hope you had a wonderful stay and look forward to welcoming you back again in the near future. Thank you for choosing to stay with us.

28 Feb 2026

Filip
Google

Thanks to Neha and Zohra! They were absolutely great!

Response from Raine & Horne Vacation Homes

Dear Filip, We are delighted to know that you enjoyed your stay with us. Providing our guests with a memorable and comfortable experience is always our top priority, and your kind feedback truly means a lot to us. We sincerely appreciate you taking the time to share your thoughts, as your feedback helps us continue improving our services. We hope you had a wonderful stay and look forward to welcoming you back again in the near future. Thank you for choosing to stay with us.

28 Feb 2026

Farouk Mufti
Google

Central location within walking distance of Dubai mall.. Ssimran was amazing offered great service and very efficient

Response from Raine & Horne Vacation Homes

Dear Farouk, We are delighted to know that you enjoyed your stay with us. Providing our guests with a memorable and comfortable experience is always our top priority, and your kind feedback truly means a lot to us. We sincerely appreciate you taking the time to share your thoughts, as your feedback helps us continue improving our services. We hope you had a wonderful stay and look forward to welcoming you back again in the near future. Thank you for choosing to stay with us.

28 Feb 2026

jack man
Google

Hi how are you doing I hope everything is well be great or experience for was super great with you and thank you so much for kinds and patient

Response from Raine & Horne Vacation Homes

Dear Jack, We are delighted to know that you enjoyed your stay with us. Providing our guests with a memorable and comfortable experience is always our top priority, and your kind feedback truly means a lot to us. We sincerely appreciate you taking the time to share your thoughts, as your feedback helps us continue improving our services. We hope you had a wonderful stay and look forward to welcoming you back again in the near future. Thank you for choosing to stay with us.

28 Feb 2026

عمرو
Google

Cozy and comfortable Very friendly host Excellent location

Response from Raine & Horne Vacation Homes

Dear Guest, We are delighted to know that you enjoyed your stay with us. Providing our guests with a memorable and comfortable experience is always our top priority, and your kind feedback truly means a lot to us. We sincerely appreciate you taking the time to share your thoughts, as your feedback helps us continue improving our services. We hope you had a wonderful stay and look forward to welcoming you back again in the near future. Thank you for choosing to stay with us.

28 Feb 2026

رائد الوائلي
Google

The place was lovely , ssimran is a very helpful and kind host will definitely come to stay here whenever i come to dubai thank you very much Raine & Horne 😀 …

Response from Raine & Horne Vacation Homes

Dear Guest, We are delighted to hear that you enjoyed your stay with us. Providing an exceptional experience for our guests is our top priority, and your kind review truly means a great deal. Your feedback is invaluable as we continuously seek to enhance our services. We hope your visit was memorable and that you will consider staying with us again in the future. We look forward to the pleasure of welcoming you back soon.

28 Feb 2026

Mila Azar
Google

I have stayed in many places but the management is horrible in the other places . Here they always are at their service and help you all the time . Ssimran is the best The apartment is the same as photos , and near everything. Ssimran she was very helpful for me she replies fast always if there is anything and make sure the stay is comfortable. I forgot the code one time quite late to the apartment and she replied and helped me quickly. The staff is nice everyone from the cleaners people , check in and out people . And Ssimran always replies even when it’s not on her working hours . . So my stay there was very comfortable that’s why I stayed there 3 times . I definitely recommend the place . Thank you for my stay

Response from Raine & Horne Vacation Homes

Dear Mila, We are delighted to know that you enjoyed your stay with us. Providing our guests with a memorable and comfortable experience is always our top priority, and your kind feedback truly means a lot to us. We sincerely appreciate you taking the time to share your thoughts, as your feedback helps us continue improving our services. We hope you had a wonderful stay and look forward to welcoming you back again in the near future. Thank you for choosing to stay with us.

28 Feb 2026

Hareer Khalida
Google

Happy new year! Dear Raine &Horne Vacation Homes Team: I would like thank you for the beat hospilaty and support our vacation was fantastic and of course without your team and managment it wouldn't be possible and special thanks to Ms Semran such a nice and helpful lady and i wish her best of the best . Regards Khalida Adeeb

Response from Raine & Horne Vacation Homes

Dear Hareer, We are thrilled to hear that you enjoyed your stay with us. We strive to ensure that our guests have the best possible experience, and your positive review means a lot to us. We are always looking for ways to improve our services, so we are grateful for your feedback. We hope that you had a wonderful time and that you will choose to stay with us again in the future. We look forward to welcoming you back soon. Regards

31 Jan 2026

Antonella Bozzoli
Google

The best thing about this property is the people who manage it; they are very attentive and genuinely care about your having a great stay. They are available 24/7 and responsive to your needs. Ssimran and Zohra were especially kind to me and helped me with my luggage (which was a lot). I am very grateful for my stay there. I definitely recommend it. I stayed in January. The location was 10/10.

Response from Raine & Horne Vacation Homes

Dear Mr. Antonella, We are thrilled to hear that you enjoyed your stay with us. We strive to ensure that our guests have the best possible experience, and your positive review means a lot to us. We are always looking for ways to improve our services, so we are grateful for your feedback. We hope that you had a wonderful time and that you will choose to stay with us again in the future. We look forward to welcoming you back soon. Regards

31 Jan 2026

Алина Склярова
Google

The most disgusting real estate rental company!!! They're price gouging. We rented two identical apartments on different floors, moved out of one, and naturally, no one wanted to return our deposit. They finally refunded it a MONTH later, and not even all of it. They charged me extra fees and utility bills for the time I wasn't living in the apartment. When they started looking into it, which also took about a month (with daily arguments), they refunded part of the amount and said it was just a mistake. 🤡 When we asked about renewing the apartment, they posted a price list that was much higher than the price for new clients on their website (for the same apartment). The staff doesn't communicate effectively. They try to rip us off everywhere, while failing to fulfill their primary responsibilities, such as paying bills ON TIME. The situation is ridiculous. I strongly advise against dealing with this company. They're incompetent, don't know how to count, and only know how to shirk their responsibilities. If any problems arise, they shift responsibility to each other (they ask you to contact colleagues🤡).

Response from Raine & Horne Vacation Homes

Dear Natalia, We take all feedback seriously and always strive to ensure our guests are satisfied with their stay. However, after carefully reviewing your comments and conducting an internal investigation, we find that several of the statements made are inconsistent with the services provided and are inaccurate in nature. Please find our clarifications below: You rented two identical apartments during the summer season of 2025, when rental rates were lower. The refund for the apartment you vacated was processed strictly in accordance with the terms and conditions outlined in the agreement signed by you. You were not charged utility fees for any period during which you did not reside in the apartment. Regarding the extension price, we informed you that the apartment advertised online is located 15 floors below your current unit. As it was peak season, rental rates vary depending on factors such as floor level, and you were offered the option to move to the advertised unit if you wished to obtain the published price. For three months, we requested that utility bills be paid on time and informed you that delayed payment could result in service disconnection. Unfortunately, communication from your side was often inappropriate and uncooperative. Additionally, the condition of the apartment at the time of checkout was not satisfactory and required full repainting of the walls. Based on the above, we regret to say that we would not be willing to host a guest under similar circumstances in the future. Kind regards,

31 Jan 2026

mustafa almulla
Google

The stay was luxurious and very good, thank you.

Response from Raine & Horne Vacation Homes

Dear Mr. Mustafa, We are thrilled to hear that you enjoyed your stay with us. We strive to ensure that our guests have the best possible experience, and your positive review means a lot to us. We are always looking for ways to improve our services, so we are grateful for your feedback. We hope that you had a wonderful time and that you will choose to stay with us again in the future. We look forward to welcoming you back soon. Regards

31 Jan 2026

Ahmed Ebrahim
Google

Lovely place nice for family Parneet is a great manager helping us all the time With very polite attitude Only recommending to enhance kitchen power voltage where it’s not enough for using more than one device at the same time Yet lovely place to stay

Response from Raine & Horne Vacation Homes

Dear Mr. Ahmed, We are thrilled to hear that you enjoyed your stay with us. We strive to ensure that our guests have the best possible experience, and your positive review means a lot to us. We are always looking for ways to improve our services, so we are grateful for your feedback. We hope that you had a wonderful time and that you will choose to stay with us again in the future. We look forward to welcoming you back soon. Regards

31 Jan 2026