First they told me to pay for the apartment, we rent for 2 nights and after I paid for this two nights they told me to pay the deposit. In the apartment a lot of things are broke, for example the water in the bathroom sink was draining very slowly. Whenever I used the faucet, the water would stay in the sink and almost fill it up before slowly draining away. Bed sheets was not really clean and was smelling bad and a lot of small things like this. We didn’t complain, because we was in the apartment only for two nights and was coming only during the night to sleep for a few hours. However in the day when we was leaving, they knew that I have my flight and I need to leave by 11am, I was waiting for the guy to come to check the apartment, no one came at the end, I just lost my time waiting. They was supposed to refund my deposit in 10 days, they refund it in a few days, but only a part 🤣when I asked what’s the reason, the guy said it’s because they deduct because we broke something. I explain him, that it’s impossible, we stay in this house only during the night a few hours, we didn’t use kitchen and the rest of apartment, we used only the bed and bathroom. He said he will check, after he said that we receive a email where they told us what’s the problem( we didn’t received anything) he told me that he will check again, and disappeared. However, don’t trust them and don’t pay your deposit because you can risk to not have it back for some reason which they will invent
Response from Staycae Vacation Home Rental
Dear Marina Lungu, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. Our security deposit is a standard procedure and is communicated as part of the booking process. We also encourage all guests to report any maintenance or housekeeping concerns as soon as they are noticed during their stay so our team can address them promptly and make the experience more comfortable. We take all feedback seriously and continuously work to improve our service. If you have any outstanding concerns, please feel free to contact us directly at care@staycae.ae, and our team will be happy to assist.
17 Jul 2026
Anıl Tekerek
Google
I had a wonderful experience staying at DAMAC Towers by Paramount. Apartment was clean, comfortable, and well organized. A special thanks to Ahmad, who was extremely professional, friendly, and always ready to help. He made the check in process smooth and ensured that everything was perfect throughout my stay. I highly recommend Staycae Holiday Homes and would definitely stay here again!
Response from Staycae Vacation Home Rental
Dear Anıl Tekerek, Thank you for your wonderful review and for choosing Staycae Holiday Homes. We're delighted to hear that you enjoyed your stay and found the apartment clean, comfortable, and well maintained. Your kind words about Ahmad are truly appreciated, and we'll be sure to share your compliments with him. We're glad he made your check-in experience smooth and contributed to a memorable stay. We look forward to welcoming you back again soon!
17 Jul 2026
Alyssa DC
Google
We stayed at Damac Paramount Towers to celebrate our friend's birthday and had a great experience. The apartment was clean, cozy, and exactly as described. Check-in was easy, and the team was helpful and responsive. A special thank you to Kirk and Ahmed Hussein for their assistance and excellent service.
Response from Staycae Vacation Home Rental
Dear Alyssa DC, Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you had a great experience and that you found the apartment clean, comfortable, and as expected. It is also pleasing to know that our team was able to provide helpful and attentive service throughout your stay. We truly appreciate your kind words and look forward to welcoming you back again in the future.
30 Jun 2026
John Paul Baldovino
Google
The place is beautiful, clean, and well-maintained, perfect for celebrating any occasion with family and friends. Highly recommended!" Great customer service, especially from Kirt and Ahmed Hussein. They were friendly, professional, and very accommodating.
Response from Staycae Vacation Home Rental
Dear John Paul Baldovino, Thank you for your kind review and recommendation. We are delighted to know that you enjoyed your stay and found the property beautiful, clean, and well-maintained. It is always rewarding to hear that our guests have a memorable experience with their family and friends. We also appreciate your recognition of our team's service. Providing warm, professional, and attentive hospitality is something we strive for every day. Thank you for choosing to stay with us. We look forward to welcoming you back again in the future.
30 Jun 2026
Ylyza Hernandez
Google
Great place perfect for family gatherings and staycation
Response from Staycae Vacation Home Rental
Dear Ylyza Hernandez, Thank you for your kind feedback. We are pleased to hear that you enjoyed your stay and found the property suitable for family gatherings and staycations. It is always rewarding to know our guests had a comfortable and pleasant experience. We truly appreciate you taking the time to share your review and look forward to welcoming you back again soon.
30 Jun 2026
Ali Almarar
Google
Rating only — no comment text.
Response from Staycae Vacation Home Rental
Dear Ali Almarar, Thank you for your 5stars review and we look forward to welcoming you back again soon.
30 Jun 2026
Danait Yowhannes
Google
Youbi he is a very Nice guy he assisted me very well .. he is goo At his work
Response from Staycae Vacation Home Rental
Dear Danait Yowhannes, Thank you for your kind feedback. We’re glad to hear that Youbi was able to assist you well and that you had a positive experience. We will be sure to share your comments with him.
30 Jun 2026
Jomalene Hernandez
Google
We enjoyed our stay at DAMAC Paramount Towers. The apartment was clean, cozy, and comfortable. We also loved that the kitchen was complete with utensils, and even dishwashing liquid and sponge were provided, which made our stay more convenient. Check-in was smooth, and the service was excellent. Special thanks to Kirk and Ahmed Hussein for being very helpful and accommodating. Highly recommended!
Response from Staycae Vacation Home Rental
Dear Jomalene Hernandez, Thank you for your wonderful review and recommendation. We are delighted to hear that you enjoyed your stay and found the apartment clean, comfortable, and well-equipped for your needs. It is especially rewarding to know that the smooth check-in process and the service provided by our team contributed to a pleasant experience. Your kind feedback is greatly appreciated and serves as encouragement for us to continue delivering exceptional hospitality. We look forward to welcoming you back for another memorable stay.
30 Jun 2026
Anne Galvez
Google
We had a wonderful stay at Paramount Midtown Hotel through Staycae. The apartment was clean, comfortable, well-maintained, and offered everything we needed for a relaxing stay. The location was excellent, with easy access to nearby attractions and amenities. We would like to extend our sincere appreciation to Kirt Aparicio and Ahmed Hussein for their exceptional assistance throughout our stay. Their kindness, generosity, professionalism, and willingness to help made our experience even more enjoyable. They were always approachable, attentive, and ensured that all our needs were taken care of promptly. Thank you for the outstanding hospitality and excellent service. We highly recommend this property and look forward to staying here again in the future.
Response from Staycae Vacation Home Rental
Dear Anne Galvez, Thank you for your wonderful feedback. We are delighted to know that you had a pleasant and comfortable stay and appreciated the apartment, location, and overall experience. We are especially grateful for your kind recognition of Kirt and Ahmed. Your comments will be shared with them and the team as encouragement for their professionalism and dedication to guest service. We truly appreciate your recommendation and look forward to welcoming you again in the future.
30 Jun 2026
Hazem Fawzy
Google
I truly enjoyed my stay at damac maison prive everything was perfect the swimming pool the apartment and all the facilities were excellent the place was clean comfortable and well maintained special thanks to youbi who helped us alot during check in and check out he was very friendly professional and made our stay smooth and enjoyable i highly recommend this place and would definitely come back again
Response from Staycae Vacation Home Rental
Dear Hazem Fawzy, Thank you for your wonderful feedback and for choosing Staycae. We’re delighted to hear that you enjoyed your stay, especially the apartment, swimming pool, and overall comfort and cleanliness of our facilities. A special thank you for recognizing Youbi, we’re proud to know he made your check-in and check-out experience smooth and enjoyable. We truly appreciate your recommendation and look forward to welcoming you back again soon.
31 May 2026
Kirt Aparicio
Google
Amazing experience in mid town paramount , swimming pool was fantastic views , staycae staff is very helpful & accommodating specially Ahmed Hussein, Thank you for the experience. More than 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Response from Staycae Vacation Home Rental
Dear Kirt Aparicio, Thank you for your amazing feedback and for choosing Staycae. We’re delighted to hear that you had such a great experience and enjoyed the swimming pool and stunning views. It’s also wonderful to know that our team made a positive impression. A special thank you for recognizing Ahmed Hussein, we’re pleased to hear he was helpful and accommodating throughout your stay. We truly appreciate your kind words and look forward to welcoming you back for another exceptional experience.
31 May 2026
Prettydjnazzy
Google
I love staying here during vacation 💯 recommended …
Response from Staycae Vacation Home Rental
Dear Prettydjnazzy, Thank you for your wonderful review and recommendation. We are delighted to know that you enjoyed your vacation and had a pleasant stay with us. Your kind words truly mean a lot to our team, and we look forward to welcoming you back again for another memorable experience.
31 May 2026
Leroy DaCosta
Google
Youbi was very helpful with the smooth checking process. He facilitated and welcomed me at the entrance building and also help with the luggage to the apartment. DAMAC celestia A- 411. Highly recommended .
Response from Staycae Vacation Home Rental
Dear Leroy DaCosta, Thank you for your wonderful review and recommendation. We are delighted to hear that you had a smooth and pleasant check-in experience. Your kind words about Youbi’s assistance, warm welcome, and support with your luggage are truly appreciated and will be shared with him. Thank you once again for choosing to stay with us at DAMAC Celestia, and we look forward to welcoming you back again soon.
31 May 2026
Agnieszka Svara
Google
⭐⭐⭐⭐⭐ I had a great long-term stay at the 1-bedroom comfort apartment in Capital Bay Tower. The apartment was clean, comfortable, and very well maintained, perfect for an extended stay in Dubai. Special thanks to Samiya and Ahmed for their professional service and support throughout my stay. They were always available, helpful, and made the whole experience smooth and stress-free. I had absolutely no problems during my stay. Highly recommended for anyone looking for a comfortable and hassle-free rental experience. 5-star service!
Response from Staycae Vacation Home Rental
Dear Agnieszka Svara, Thank you for your wonderful review and recommendation. We’re delighted to hear that you had a great long-term stay at Staycae Holiday Homes - Capital Bay Tower and found the apartment clean, comfortable, and well maintained for your time in Dubai. A special thank you for recognizing Samiya and Ahmed for their professional service and support. We’re pleased to know they helped make your stay smooth, comfortable, and stress-free. It was truly a pleasure hosting you, and we greatly appreciate your kind words. We look forward to welcoming you again in the future.
31 May 2026
Neus Domenech
Google
Youbi was so kind
Response from Staycae Vacation Home Rental
Dear Neus Domenech, Thank you for your kind feedback. We’re very pleased to hear that Youbi was so kind and made a positive impression during your stay. We truly appreciate your support and look forward to welcoming you again soon.
31 May 2026
Mohammed Mostafa
Google
Professional service, Helpful staff specially Youbi . He was there from first moment showing help and support. I appreciate it
Response from Staycae Vacation Home Rental
Dear Mohammed Mostafa, Thank you for your kind feedback. We are delighted to know you were satisfied with the professional service and the support provided by our team. We truly appreciate your comments and look forward to welcoming you again in the future.
31 May 2026
Franklin JF
Google
Very nice appartment in business bay. Highly equipped, building is very clean. Team is kind, Thanks to Bakhit for his support ✅
Response from Staycae Vacation Home Rental
Dear Franklin JF, Thank you for your kind feedback. We are pleased to hear that you enjoyed your stay and appreciated the apartment, facilities, and cleanliness of the building. We also truly value your recognition of our team member, Bakhit, and will be sure to share your appreciation with him. We look forward to welcoming you again in the future.
31 May 2026
ayed _ja
Google
Good place and good location, and comfortable
Response from Staycae Vacation Home Rental
Dear ayed _ja, Thank you for your kind feedback. We are pleased to know you enjoyed the location and found the place comfortable. We appreciate your comments and hope to welcome you again in the future.
31 May 2026
Илона Юрченко
Google
I liked everything))) Youbi is always in touch and helped with everything. I am very grateful.
Response from Staycae Vacation Home Rental
Dear Илона Юрченко, Thank you for your kind review. We are delighted to hear that you enjoyed your stay with us. We truly appreciate your kind words about our team and are pleased to know he was helpful and always available to assist you. Your feedback will be shared with him. We look forward to welcoming you again soon.
31 Mar 2026
nico Cuadra
Google
Living in a studio at DAMAC Hills has been a great experience. The community is peaceful, clean, and well-maintained. I really enjoy the green spaces and the overall atmosphere. Great amenities and convenient access to supermarkets and cafes. Highly recommended for anyone looking for a comfortable place in Dubai...special mention to mr.youbi he is active and always answer my call to assist anytime...thank you so much...
Response from Staycae Vacation Home Rental
Dear nico Cuadra Thank you for sharing your wonderful feedback. We are delighted to hear that you are enjoying your stay and the community, including the peaceful environment, green spaces, and convenient amenities. Your kind words about our team are truly appreciated. We are pleased to know that he has been attentive and helpful during your stay, and we will certainly share your feedback with him. Thank you for your recommendation, and we look forward to continuing to provide you with a comfortable experience.
