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WEROVA HOLIDAY HOMES
Holiday Homes
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WEROVA HOLIDAY HOMES
I’m calling them directly for few days and their agents who has properties available through all the apps, but nobody answers. There is an agent called Wissal tabnoun who has the vacation homes leads who answered after 4 days, alllll what she said is NOT AVAILABLE ALL then SHE CLOSE THE PHONE ON MY FACE ! My husband called her back by I’m busy I’m going to Abu Dhabi imagine 🤣
2 Oct 2026
I rented an apartment in Aykon City for three months through Werova Holiday Homes, and unfortunately, my experience was extremely disappointing. When I moved in, the oven was already broken. I was assured that it would be replaced the following Tuesday. Despite numerous follow-ups throughout my stay, the oven was still not replaced three months later. I paid the full rental price for an apartment without a functioning oven. Things became even worse when I discovered rats in the apartment. I could hear them moving around inside the ceiling, and eventually one of them got into our kitchen cupboard and ate our food. I immediately informed Werova, but I had to wait two days before anyone came to deal with the problem. After pest control came, the rat ended up trapped inside the cupboard for the entire night. Despite repeatedly calling for help, nobody came to remove it. I had to spend the whole night listening to the rat desperately scratching and hitting the cupboard door. This was an absolutely unacceptable situation to experience in an apartment I was paying full price for. Despite all of this, I received absolutely no compensation or commercial gesture for either the broken oven or the rat infestation. The checkout process was another problem. I was charged AED 350 for cleaning, even though I had personally paid AED 200 for a cleaner before leaving the apartment. The apartment was left extremely clean. Their agent even promised me that they would make a gesture regarding the cleaning charge. I relied on that promise and left the apartment, only to later receive my security deposit by bank transfer with AED 350 deducted anyway. In other words, I was promised a gesture simply to get me out of the apartment, and the company then went back on that promise. Overall, this was an extremely frustrating experience. Problems were repeatedly ignored or pushed aside rather than properly resolved, while I was still expected to pay the full price. I strongly recommend avoiding Werova Holiday Homes. Based on my experience, their customer service and the way they handle serious issues are simply unacceptable.
26 Sept 2026
I would strongly advise anyone considering Werova Holiday Homes to think twice before trusting them with their property. I entrusted them with managing and renting out my properties. They collected rental payments from guests, but I have not received the money owed to me since December of last year. Despite repeated follow-ups and numerous promises that payment would be made, the issue remains unresolved. As a property owner, transparency, honesty, and timely payments are the minimum expectations from a property management company. Unfortunately, my experience has been the complete opposite. If you’re looking for a reliable company to manage your investment, I cannot recommend Werova Holiday Homes based on my experience. I hope they resolve this matter promptly and treat property owners with the professionalism they deserve.
3 Jul 2026
I recently relocated to Dubai and came across an advertisement by Werova Holiday Homes. I dealt with a lady called Wissal who was super responsive at the start when I initially enquired, which soon changed once I had committed to taking the apartment. The contract was not ready for signature prior to me moving in so the agent allowed me to take occupancy of the property without a signed lease agreement in place. They sent a maintenance man along to the apartment late hours that evening requesting for me to sign the paperwork required for tenancy. The following day I reported to Wissal that the property had not been cleaned to a professional standard and that certain areas needed further cleaning. The agent was not forthcoming with getting the cleaner to return so I had to carry out additional cleaning myself. I was then harassed and verbally abused by the security for the concierge as they had not been informed by the agent that I had taken occupancy of the property and they demanded that I leave immediately as I had no right to be in the property. This was quickly resolved by me providing a copy of the lease agreement and a copy of my passport. When i reported this to Wissal, her response was dismissive. During my stay, I found the communal facilities to be beyond poor. The guy equipment was old, most things were not in working order and this included the water machine and air con to the gym in addition to the sauna and steam room in the spa. When I checked out of the property I had the entire property cleaned to a professional standard. The agent carried out an inspection following my departure and confirmed the property had been left in good order and said my deposit would be returned within 10 days. I had to chase my deposit return numerous times with Wissal due to her ignoring my communications. It was only when I prompted her a third time requesting to speak to a manager did she respond to my messages. I was told they had a problem with their banking system and to be patient and that I would have my funds returned in due course. I was offered my deposit return in cash that would need to be collected by myself in person - to which I refused. It was two day later when the funds eventually credited my account. In total the deposit return took 23 days. Avoid this agency as they do not act in a professional manner. It's clear they are only after your money and once the deal is done they lack on the aftercare service.
3 May 2026
Thank you very much, Werova Holiday. The apartment was truly clean and furnished with beautiful items. There were a few missing things in the house, but they brought them immediately. I would especially like to thank Ms. Iqra. She was very helpful at every stage.
3 Mar 2026
Very professional service. I would like to thank Mr Malik for taking care of our needs.
3 Mar 2026
great stay! great service. recommend!
3 Mar 2026
Rating only — no comment text.
3 Mar 2026
Such an amazing experience. The entire process was very smooth and flexible! The team is super helpful and kind. The place was very nice, clean, and full of all the equipment you might need. We are very happy with the entire stay, highly recommend.👌🏽👌🏽👌🏽
3 Feb 2026
DONT TRUST IN THIS COMPANY It’s been 3 weeks since we left and they haven’t pay the deposit back!
3 Feb 2026
Amazing! I've given them one unit to manage, and Ms. Wissal Tebboune made magic with the unit (she helped me design it, add furniture, and event took super nice photos), I got 20% more on a month that I was expecting. Ms. Wissal and her team support was so good that I end up giving them a second unit to manage and I couldn't be happier. I fully recommend their services. Give them a call, and ask to have Wissal managing your unit, she is a super star ⭐⭐⭐⭐⭐
3 Jan 2026
As the owner of this property, I am very satisfied with the management services provided by this company. They manage my property professionally and responsibly, always staying on top of maintenance, tenant communication, and overall operations. Their team is reliable, responsive, and easy to work with, which gives me peace of mind knowing my property is in good hands. I truly appreciate attention to detail and commitment to keeping everything running smoothly. I highly recommend their services to any property owner looking for dependable management.special thanks to wissal, such professional and honest person
3 Jan 2026
Very privileged to be the first guest in the apartment what a pleasure from checking to check out we felt extremely happy to be supported by a professional Malik who was doing his best to welcome us and ensure our stay will be perfect. Big thanks to Malik and his kindness we really recommend this place to anyone looking for an amazing experience perfect apartment and most importantly a prime location
3 Jan 2026
The company credibility is very good, and they honor all paper agreements. Zouhair convinced me with a good ROI, and they delivered! They rented the property, and I received all my income.
3 Jan 2026
Excellent service, great communication, and expert guidance. a big thanks to wissal teboun for the service
3 Jan 2026
Wissal Tebboune is highly professional, knowledgeable, and reliable in real estate and management. Excellent service and great results. Highly recommended.
3 Jan 2026
The best rental house ever the apartment in Azizi Riviera with a nice view the agent zouhair good attitude and nice customer service thanks WEROVA HOLIDAY HOME ❤️
3 Jan 2026
I had a great experience with Wissal Tebboune, thanks for the professionalism and the prompt response. 🫱🏼🫲🏽 …
3 Jan 2026
I had a great experience with werova! The team was super helpful and made finding my new apartment a stress-free process. Special thanks to MALIK — you were amazing and always quick to respond to my questions. Really appreciate your kindness and effort!
3 Dec 2025
Mr.Malik is good man and kindly, thanks
3 Dec 2025
